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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 9,590 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always they arrived on time. Very polite. Fixed my problem with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my TV and set it up. Was very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, showed up on time and did a good job installing our Lg OLED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One tech 10 months ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV 10 months ago and it hasn't fallen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew what they were doing. I trusted their knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tech very knowledgeable and hooked up every thing..highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, on-time and professional service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy towork with techs. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents diagnosed my computer and sent it to be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Phillip and co-worker. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem solved with no other new issues. So job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did everything we asked of him and was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment system troubleshooting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was extremely helpful, he did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Apple to TV and reviewed connectivity for all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! The had me up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent troubleshooted my computer as well as tuned it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop is like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is like new. It is faster than it’s been since it was new. The service was professional and efficient. I couldn’t be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my WiFi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided and knowledgeable skills demonstrated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Herring did our 2nd install. He did an awesome job.

    I would recommend this to a friend