Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great professional knowledgeable service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luke did such an amazing job trouble shooting our speaker system. He was on time a great communicator. Not only got it working but gave us easy instructions to operate it
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad found solution to my problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad fixed problem and instructed how to deal with it in future which led to discussion about new TV which I purchased shortly thereafter
I would recommend this to a friendRated 5 out of 5 stars
Camera issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically request Bo as he installed all originally and is very knowledgable, but more importantly I trust him.
No, I would not recommend this to a friendRated 5 out of 5 stars
help with iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some issues with my phone and was able to call Tech Support and get the issue resolved quickly! I enjoy the service they offer!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, showed up on time and did a good job installing our Lg OLED
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service He went the extra mile and was very courteous
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with the sound bar and these guys were fantastic!!
I would recommend this to a friendRated 5 out of 5 stars
Issues with earphones and a few other questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Restoring sound to the headphones once again was great. Husband's other questions were addressed also. Thank you, Mrs. Stroud
I would recommend this to a friendRated 5 out of 5 stars
Night Owl installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randle,was professional and courtesy.Very dependable,pleasing personality.Knowledgeable about his job ,
I would recommend this to a friendRated 5 out of 5 stars
TV repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was awesome at supporting my repairs - well done
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is fantastic. Way better then Best Buy.
I would recommend this to a friendRated 4 out of 5 stars
One tech 10 months ago
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my TV 10 months ago and it hasn't fallen
I would recommend this to a friendRated 5 out of 5 stars
Set up TV that we screwed up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and reset some items. Excellent service!
I would recommend this to a friendRated 5 out of 5 stars
TV advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV parts no longer available. Tech very helpful re new TV and mount needed
I would recommend this to a friendRated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on seeing why my tv didn’t work on a streaming service
I would recommend this to a friendRated 5 out of 5 stars
Perfect services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tech very knowledgeable and hooked up every thing..highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called and spoke to an agent. He was very friendly and helpful. Got the support we needed and fixed our problem within a few minutes.
I would recommend this to a friendRated 5 out of 5 stars
Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rewired my system and explained why they did it showed us how to use the remote
I would recommend this to a friendRated 5 out of 5 stars
Floor Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep found what I wanted in 2 minutes and at a good value.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad assisted in advice re: accessory hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representatives were very helpful and professional when they came out to my house
I would recommend this to a friend