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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 9,590 reviews
  • Rated 5 out of 5 stars

    dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service geek squad was easy to work with answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad kudos !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Skyler did a very professional job. Pleasant and knowledgeable also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas came to help me navigate my Fire Tv and my LG tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV parts no longer available. Tech very helpful re new TV and mount needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was done nicely. Very nice young men who installed everything. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and directions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Neat, friendly, knowledgable and patient explaining everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek was thorough and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly explained what we needed. Was friendly and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eric has to be one of the best service people i have ever dealt with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job of installing our washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a new washing machine. Geek squad did a great job of installing the new one and hauling the old one away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal and professional. Definitely recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved our problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aric was able to resolve our audio problem. And we are grateful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always provide great service. They are knowledgeable and resolve the issue rapidly. Customer service is good and always check to make certain call our issues have been taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fix my sound so it comes out my home theater SYSTEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained technicians. They can figure out anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ejjrnrbf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Babdjutjnthaybrjshbthshtbbsurisbtisjrbebbfjrjsnbfbejsbrbsbbfbr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew what they were doing. found the problem very quickly and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    scheduled an appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    receptionist was very helpful and led me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I diagnosed my problem with the TV audio and notified my geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad diagnoses was right on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exa tly what was wrong with old tv & showed us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 6 color canon printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED CANON PRINTER, DONE QUICKLY, REMOVED OLD PRINTER, VERY HELPFUL

    I would recommend this to a friend