Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 9,590 reviews
Rated 5 out of 5 stars
Geek Squad, Ian, fixed our entertainment center
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ian, Geek Squad, did an awesome job! Thanks to Ian for fixing/making adjustments on our receiver and speakers.
I would recommend this to a friend
Rated 3 out of 5 stars
Sound Bar
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been having trouble with the tv sound bar since purchase. Frustration that what Geek Squad team in house & in store are telling me different things to get issue resolved.
I would recommend this to a friend
Rated 5 out of 5 stars
None
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job and were very professional .
I would recommend this to a friend
Rated 5 out of 5 stars
Happy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable. Always want to help out. Friendly and
I would recommend this to a friend
Rated 4 out of 5 stars
supposed to come back reprogram my remote,
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They knew what to do, were not prepared to
reprogram. Said they would come back,
have not heard from them.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service, friendly, and knowledgeable. Will call again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The overall experience was totally professional amenl!
I would recommend this to a friend
Rated 5 out of 5 stars
Installed Receiver great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
John is great and did a wonderful job. We would hihly recommend the Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad is efficient and helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent removed my old tv installed and set up a new tv for us
I would recommend this to a friend
Rated 5 out of 5 stars
excellent service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent service as always. always on time and always very very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad to the rescue again
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your agent quickly understood our TV problem and solved it immediately.
I would recommend this to a friend
Rated 5 out of 5 stars
Help when needed!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great assistance for making sure that my installation is up to standard!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was very professional!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Squad effectively changed out a defective cord. All good!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Very Helpful!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent determined my subwoofer was not working.
I would recommend this to a friend
Rated 5 out of 5 stars
GEEKS TAUGHT US ABOUT OUR REMOTE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
HE DID EVERYTHING WE WANTED
HE WAS VERY SMART AND A GREAT TEACHER
I would recommend this to a friend
Rated 5 out of 5 stars
Helped me with my changes after I cut the cord
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Cut the cable and got T-mobile......huge difference in my bills.
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed universal remote.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent came on time, and quickly fixed the problem with my universal remote.
I would recommend this to a friend
Rated 5 out of 5 stars
Best agents in town
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very helpful in correcting the problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed some assistance getting hard wired speakers to work correctly with our Sonos. The technician was courteous, knowledgeable and finished quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They will come and fix all your troubleshooting and help you gadgets running