Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech did a great job getting the TV to work. And they checked XBox as well.
I would recommend this to a friendRated 5 out of 5 stars
Sound system issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble shooting for sound system. Determined issue, but not able to repair. Needs replacing.
I would recommend this to a friendRated 5 out of 5 stars
Professional,knowledgeable and very accommodating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my soundbar so it again worked with my Samsung TV. On time, very professional,knowledgeable andpatient
I would recommend this to a friendRated 3 out of 5 stars
Roku Ultra voice sync problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marco always does an excellent job for us. However, the voice/picture sync delay problem was not resolved. Only 1 out of 3 Roku Ultra devices has the problem. I fixed the problem myself by switching the Roku players.
I would recommend this to a friendRated 5 out of 5 stars
Came on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time, set up tv so i could get my cable channels. Very polite and helpful
I would recommend this to a friendRated 5 out of 5 stars
Tech was knowledgeable, courteous, friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a very good job and explained everything.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Home Run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, terrific...Tech was top drawer. Geek Squad Agent hit a home run with bases loaded
I would recommend this to a friendRated 5 out of 5 stars
Brilliant color and crisp sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed and adjusted TV color and sound, now all set for The Packers in the Super Bowl
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is fantastic. Way better then Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Best Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Philip Webb exemplifies the meaning of : Geek Squad. He is the best.....
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad trouble shot TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent examined and explained causes of issuues on TV
I would recommend this to a friendRated 5 out of 5 stars
Mr. Jordan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these guys were great can't say enough good things about them
I would recommend this to a friendRated 5 out of 5 stars
home TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with home entertainment center resolved. Volume was too low.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is efficient and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent removed my old tv installed and set up a new tv for us
I would recommend this to a friendRated 5 out of 5 stars
Wonderfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to tell you that Geek squad has come a long way. They are amazing, from computers to washer / dryers, maintenance, suggestions, etc.
I would recommend this to a friendRated 5 out of 5 stars
Good Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service man was very nice and very pleasant and got the job done
I would recommend this to a friendRated 5 out of 5 stars
HOME VISIT TO CHECK EQUIPMENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD SERVICE AND GOOD FOLLOW-UP ! i CAN ALWAYS COUNT ON GEEK SQUAD
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional, great advice, great tech knowledge, very friendly
I would recommend this to a friendRated 5 out of 5 stars
Less than a half hour
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came over to update our tv.He showed us how to update on regular basis.
I would recommend this to a friendRated 5 out of 5 stars
TV repair done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was disassembled and reassembled knowledgeably and efficiently, good job
I would recommend this to a friend