Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad knows their business.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and courteous. Fix right and quickly the first time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Connected Device properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to correctly install my hearing aid listening device
I would recommend this to a friendRated 2 out of 5 stars
Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a renewal of “Geek Squad Support” after a lapse in coverage of about two years. When we first bought into the program it was a much better buy and you could buy support for up to three years at a special price.Now it is for only for a year at a time. Our first in house call took three weeks to get on the schedule and have them come. We have since used them a couple of times to get help over the phone and all went well. Recently I needed help to get help with download new security coverage for phones and computers. To get help from the distributor I waited for over an hour and a half at different times, so I turned to GS. This time I was connected to someone overseas who had no idea what they were doing. Think twice about how badly you need outside tech. support.
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable. Always want to help out. Friendly and
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall experience was totally professional amenl!
I would recommend this to a friendRated 5 out of 5 stars
Va la sa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employee was helpful in solving the remote concern.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my TV quickly and cleaned up the area.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time Geek Squad out it is now fixed! Thank you Geek Squad!!
I would recommend this to a friendRated 4 out of 5 stars
Geek squad awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still having issues operating remote.. not user friendly at all
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me with my install!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were on time, very knowledgeable, and resolved my issue!
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable, effic. service and great follow-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent understood what was involved in my old system, quickly found and repaired the problem and offered rare, great follow-up.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Trouble Shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very knowledgeable and they arrived on time.
I would recommend this to a friendRated 3 out of 5 stars
Need them to come back and it’ll be over a month!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was troubleshooting why my sound wasn’t coming out through the receiver. It worked that night and then quit again. I called to get someone out again and now I have to wait over a month for them to come back. Not happy at all.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installed a dvr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very good my husband is enjoying it very much
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time did a good job and was very helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personable and professional. Cheers! Made the process easy.
I would recommend this to a friendRated 5 out of 5 stars
Printer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer wasn’t working and problem was fixed in 15 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Flush Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents solved the problem quickly and effectively.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot home theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Great guys.They did a great job !!!
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot my TV's & Receivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent ( Tim ) trouble shout my TV's & receivers ,now they are working perfect.
I would recommend this to a friend