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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 9,590 reviews
  • Rated 5 out of 5 stars

    no 1 better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service. they were done in 5 minutes...highlyrecom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech support review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt assistance completed in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shooting for sound system. Determined issue, but not able to repair. Needs replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was great! he fixed the problem with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed television mounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, Courteous, knowledgeable....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always very knowledgeable, always courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped us again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent enabled printing w/o the hassle created by the unwanted OneNote application. Many thanx!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful. We will use them a lot with our total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents corrected my problem with the LG cd payer connection issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. Very friendly and knowledgeble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always knowledgable and helpful and take time to explain to me what the problem is and what I need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time did a good job and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their usual good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my problem and the sound system is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job explaining problem. Wonderful to have around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great, professional, no problems, good job !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents meticulously hooked up our sound bar equipment successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis was very informative. He was friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Problem fixed. Professional and friendly!

    I would recommend this to a friend
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