Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New remote programmed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very helpful in programming our new remote.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting issues great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Addressed and fixed issues. very knowledgeable in various products.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech. Resolved my issue and explained how I could correct it if it happens again.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and did a great job connecting our TV.
I would recommend this to a friendRated 5 out of 5 stars
great Geek Squad rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sebastian was terrific. He clarified some issues and carefully explained everything.
I would recommend this to a friendRated 5 out of 5 stars
Fixed my bass speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my speakers in my man cave. exceptional job
I would recommend this to a friendRated 5 out of 5 stars
phone not charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.efficient and caring employee was patient and diagnosed problem with phone
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent was especially qualified and helpful as well as being courteous!
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was absolutely superb, knowledgeable and completely professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every experience I have had with the Geek Squad has been fantastic!
I would recommend this to a friendRated 5 out of 5 stars
Got me taken care of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved all issues quickly Thanks greatly. Will use again
I would recommend this to a friendRated 5 out of 5 stars
Problem solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expertise and professionalism describe my experience.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted tv and programmed remote for tv, Roku , and extender
I would recommend this to a friendRated 5 out of 5 stars
Fix the remote and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek guys who attended to my issue , were very proficient and precise
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a wonderful job helping us figure out what was wrong with our tv
I would recommend this to a friendRated 5 out of 5 stars
DGroves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected my Firestick and reviewed how to use it
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always does a job well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that helped with my desktop questions and changes was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Soundbar and Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out to be a quick fix for getting the Soundbar working again w the TV
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job. Answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Problem Solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technician, problem solved On time .and very thorough
I would recommend this to a friend