Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was absolutely superb, knowledgeable and completely professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent was especially qualified and helpful as well as being courteous!
I would recommend this to a friendRated 5 out of 5 stars
Installed a program on computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was efficient, professional and informative.
I would recommend this to a friendRated 5 out of 5 stars
An Added Protection Advantage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate Geek Squad protection plan!! It's something you may need when you least expect it.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly found the source of the problem. Very knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
Geek installed stereo system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my stereo system and did a awesome job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always does a job well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that helped with my desktop questions and changes was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected my Phillips Hues lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was great! Easily fixed (user error when setting it up),
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting issues great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Addressed and fixed issues. very knowledgeable in various products.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech. Resolved my issue and explained how I could correct it if it happens again.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set it up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and set it up. Answering all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek fix audio wall system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the problem but next day not working correctly again. Cody was the tech person.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Installation Process!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my television and asked me if this was the height I wanted before they left.
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a wonderful job helping us figure out what was wrong with our tv
I would recommend this to a friendRated 5 out of 5 stars
Samsung Soundbar and Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out to be a quick fix for getting the Soundbar working again w the TV
I would recommend this to a friendRated 5 out of 5 stars
Geek squad troubleshot my surround sound audio pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied, my technician was very helpful and explained helpful information concerning my equipment
I would recommend this to a friendRated 5 out of 5 stars
great Geek Squad rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sebastian was terrific. He clarified some issues and carefully explained everything.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad coming to my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lady on the phone set up an appointment with the geek squad
I would recommend this to a friendRated 4 out of 5 stars
Well pleased with the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team mounted my TV & programmed my Logitech remote
I would recommend this to a friendRated 5 out of 5 stars
It was a quirky problem but our Geek fixed it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our geek listened to us describe our issue. Went right to the source of the issue and it was fixed. So glad!
I would recommend this to a friend