4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 9,590 reviews

  • Worth the money and peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan for the products I buy at Best Buy

    I would recommend this to a friend

  • Troubleshoot YouTube tV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MyYouTube TV messed up and the geek squad fixed it

    I would recommend this to a friend

  • Team fixed the issue with my blue tooth headset,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was extremely efficient in trouble shooting the issue.

    I would recommend this to a friend

  • brilliant techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have 100% trust in the abilities of the Geek squad to resolve any and all of my technical issues

    I would recommend this to a friend

  • well informed and fixed the remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Monsieur PetitMange etait le mieux He was the best

    I would recommend this to a friend

  • issue resolved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job taking care of the issue. It did not take all,

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful guys with Geek helpful and great service!!!

    I would recommend this to a friend

  • Anthony's a master!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony fixed our computer problem in minutes and recommended a new cord.

    I would recommend this to a friend

  • For the "Computer Challenged"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most helpful having Geek Squad for those who are "computer challenged."

    I would recommend this to a friend

  • Troubleshooted my problems with streaming on my t.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great, he figured out the problem right away.

    I would recommend this to a friend

  • Helping non technical family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Show us how to use our Smart TV to view the Grandkids sporting events.

    I would recommend this to a friend

  • Phone service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather answered my questions and took great care. ,

    I would recommend this to a friend

  • Geek squad attached the cable to a wall mounted TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I get from Geek Squad has always been the best I have had

    I would recommend this to a friend

  • Good but not done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually need you guys to come back. The cable isn’t coming on.

    I would recommend this to a friend

  • Remote Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped to set the remote control. It stopped working.

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and Soundbar. They did and excellent job.

    I would recommend this to a friend

  • Installed a new optics cable to resolve the proble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the problem and resolved it in a prompt manner

    I would recommend this to a friend

  • Geek Squad replaced lamp in theatre room projector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job replacing lamp in projector in theatre room - not an easy job!

    I would recommend this to a friend

  • Great Tech Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech was amazing the service was great kudos to Best Buy

    I would recommend this to a friend

  • Installed my Tv and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv to my stand and installed my sound bar

    I would recommend this to a friend
Page 317, Showing 6,321-6,340 of 9,590 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.