Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Resolved issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was awesome. Very personable and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad Service tech was efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician diagnosed our issues and explained what equipment replacements would be required.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek service was exceptional, fast, and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Problem soling Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech took time to reconfigure my tv inputs great work. Very patient.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These people are more knowledgeable Than I can ever be. They were extremely helpful in setting everything up. Thanks for all your help.
I would recommend this to a friendRated 3 out of 5 stars
Installed speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed speakers. Well done. Integrated new speakers with existing system. Good. Explanation, however, not correct. New system is better, does more than they said. Billing turned out to be unsatisfactory. Not what I was told.
No, I would not recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Helped me setup my sound system.
I would recommend this to a friendRated 5 out of 5 stars
Installed 85 inch TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted 85 inch TV. Did it quickly and were very nice and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful professional knowledgeable team. Resolved in very short time
I would recommend this to a friendRated 5 out of 5 stars
You can’t go wrong with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek Squad did a great job troubleshooting my Wi-Fi problem
I would recommend this to a friendRated 5 out of 5 stars
The guy was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man came into my home and wishing @1-2 fixed the issue with the sound bar for both TV’s.
I would recommend this to a friendRated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Checked my computer and solved the problem. He was very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Friendly professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was able to make corrections to my set up and answer my questions
I would recommend this to a friendRated 3 out of 5 stars
purchaser of a laptop and register with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came to house to sync my new laptop to my printer. Excellent experience. Then I called about a few issues with my laptop. Some confusing getting to the person in the Geek Squad who could help with my issue. It was resolved
I would recommend this to a friendRated 3 out of 5 stars
ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not tell me what the problem was, Said if it wasn't this it could be something else. I'm not happy!
No, I would not recommend this to a friendRated 5 out of 5 stars
Super service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headley provided excellent service and solved our connectivity issue.
I would recommend this to a friendRated 5 out of 5 stars
outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were outstanding. I highly recommend this service.
I would recommend this to a friendRated 5 out of 5 stars
Very talented installers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonderful job getting them hooked up and set up. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Audio problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents solved the audio problem in 15 minutes!
I would recommend this to a friendRated 5 out of 5 stars
Installed TV, Receiver, Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thorough and professional. Set everything up at once.
I would recommend this to a friend