Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent trouble shooted for problem but did not find any
I would recommend this to a friendRated 5 out of 5 stars
Very talented installers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonderful job getting them hooked up and set up. Thank you
I would recommend this to a friendRated 5 out of 5 stars
You can’t go wrong with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek Squad did a great job troubleshooting my Wi-Fi problem
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listened to my issue and helped me resolve it while i was on the phone
I would recommend this to a friendRated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Checked my computer and solved the problem. He was very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Helped with Router and security issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and helpful. I am so glad that I called Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Connect to internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was efficient and resolved the issue promptly
I would recommend this to a friendRated 5 out of 5 stars
Good advise and personable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician spent the time to troubleshoot my TV. The screen was blown and gave good advice on what to buy next.
I would recommend this to a friendRated 3 out of 5 stars
Installed speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed speakers. Well done. Integrated new speakers with existing system. Good. Explanation, however, not correct. New system is better, does more than they said. Billing turned out to be unsatisfactory. Not what I was told.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad added wireless booster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. Knew their business. I would ask for them.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Proves Best Buy cares about their customers. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Everything went very well. I'm geting a new reciev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained to me what I needed. A new reciever. I will be getting that receiver soon. Thank you
I would recommend this to a friendRated 3 out of 5 stars
purchaser of a laptop and register with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came to house to sync my new laptop to my printer. Excellent experience. Then I called about a few issues with my laptop. Some confusing getting to the person in the Geek Squad who could help with my issue. It was resolved
I would recommend this to a friendRated 3 out of 5 stars
Hisence 55" Roku TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took several days for them to notify me that Hisence takes all repair calls in the first year after purchase. When Hisence responded, the problem was solved over the phone in a matter of minutes,
I would recommend this to a friendRated 5 out of 5 stars
Resolved issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was awesome. Very personable and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad laptop repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service done on laptop that had a virus, removed virus.
I would recommend this to a friendRated 5 out of 5 stars
Installed TV, Receiver, Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thorough and professional. Set everything up at once.
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Helped me setup my sound system.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek service was exceptional, fast, and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Install 5G internet service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verizon 5G internet service checked and operating properly.
I would recommend this to a friend