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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 9,590 reviews

  • Tech repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great, polite and they solved the problems.

    I would recommend this to a friend

  • The Geek squad Agent resolved the use of my optica

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent resolved my overeat phone connections and showed me how to do it on my own. Thank you

    I would recommend this to a friend

  • Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very proficient in solving our problem

    I would recommend this to a friend

  • Very competent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install lady was on time and did a fantastic job.

    I would recommend this to a friend

  • Set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ajent did a wonderful job of programming all my tv

    I would recommend this to a friend

  • Wow. These guys are THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Craig are really smart, super efficient, and absolutely wonderful representatives of the Best Buy brand

    I would recommend this to a friend

  • Love Total Tech troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful and pleasant, the techs try their best.

    I would recommend this to a friend

  • TV problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He solved our tv problem very quickly. Very pleased.

    I would recommend this to a friend

  • Geek Squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was great would ahave him back again --Thanks

    I would recommend this to a friend

  • Appointment Cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appointment was cancelled due to medical quarantine requirements.

    I would recommend this to a friend

  • Trouble shoot audio speaker issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician tried to solve my speaker issue, but was unsuccessful. Gave me some suggestions of things to try.

    I would recommend this to a friend

  • Geek Squad installed my new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Had my new TV set up and running in no time.

    I would recommend this to a friend

  • Smiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and timely service. Highly recommend to everyone

    I would recommend this to a friend

  • Geek squad installed a bulb in our overhead projec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The technician was timely professional and answered all my questions

    I would recommend this to a friend

  • Geek Squad is so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic and found a problem and fixed it so my internet speed increased!

    I would recommend this to a friend

  • Geek Squad team installed our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & well spoken as well respective

    I would recommend this to a friend

  • John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional speaker install. Guys were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    disappointed for 130$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As written previously, my technician was wonderful. However, I could have been asked 2 questions in store that would have informed a better solution and not have had to pay 130$ to have a field agent come to the house and tell them to me. In store, they are little more than retail hires. I can highly recommend the field service techs but not the in store help.

    I would recommend this to a friend

  • Can’t get smart tv to behave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix the problem but it did not last I still have the problem now. Every time you change the volume or other items a voice tells you that you have done that and while she is speaking you cannot listen to the TV. This is very annoying

    I would recommend this to a friend

  • A Find job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew from top to bottom very knowledgeable and experienced

    I would recommend this to a friend
Page 326, Showing 6,501-6,520 of 9,590 reviews
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