Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 9,590 reviews
  • Rated 3 out of 5 stars

    Fixed myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech on Geek Squad could not solve the problem and made an appointment for 2 weeks out. II decided to try rebooting, which the tech did not suggest, Problem solved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, outstanding service. Professional and knowledgeable Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the work was very good and they did a nice job.A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic and found a problem and fixed it so my internet speed increased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional, will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reprogrammed my two TVs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were two very knowledgeable and very pleasant professional young men! Extremely satisfied!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks show us how to use the remotes with our tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with helping out on the trouble shooting matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a bulb in our overhead projec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The technician was timely professional and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rrecommend Geek Squadecommend Geek Squad recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and great customer service once again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent follow up review the problem and gave options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appointment Cancelled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appointment was cancelled due to medical quarantine requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad - they are by far the best! I love them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personable but problem not resolved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow was very nice but could not solve my problem. Afterwards I did try some other things and solved the problem myself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad Agent resolved the use of my optica

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent resolved my overeat phone connections and showed me how to do it on my own. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and happy to help. Asked if we needed anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. He arrived on time and prepared to sol ve our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting and setting up my tv.

    I would recommend this to a friend