Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did great trouble shooting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were knowledgeable, quick, and friendly! Thanks
I would recommend this to a friendRated 5 out of 5 stars
unknowan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.vg service and comm.prompt--competant--very capable
I would recommend this to a friendRated 4 out of 5 stars
Not applicable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had netflix reinstalled. No tv or any appliances mounted.
I would recommend this to a friendRated 5 out of 5 stars
Geek Sqad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped to give me instructions how to use my smart TV
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and amp with instructions on how to work the universal remote
I would recommend this to a friendRated 5 out of 5 stars
Mac software and backup issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devyn worked through all my software and backup issues quickly and professionally.
I would recommend this to a friendRated 5 out of 5 stars
Always helpful and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t be without the Geek Squad protection. The price is right and the service is excellent
I would recommend this to a friendRated 5 out of 5 stars
Very efficient work provided!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exemplary customer service provided! Very efficient in their work.
I would recommend this to a friendRated 5 out of 5 stars
Geek sq installed my TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount tv and setup channels and internet. Cleaned up.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting tv and receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very knowledgeable and friendly
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and connected my TV quickly.
I would recommend this to a friendRated 5 out of 5 stars
Great to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have the Geek Squad!! Fixed the issue in no time.
I would recommend this to a friendRated 5 out of 5 stars
Well troubleshot and remote on hand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Corey Skinn did a great job for us. Having a remote replacement on hand saved us a lot of aggravation.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad diagnosed our problem quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents responded sufficiently to our need. Great Job
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diagnosed the problem and speedily fixed it and they came out on time
I would recommend this to a friendRated 3 out of 5 stars
Dianosed and ditched
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For all the money you spend on the extra care and protection of your products they really dont live up to the hype for "customer service" is about non existant
No, I would not recommend this to a friendRated 5 out of 5 stars
John - laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John from Geek Squad, outstanding customer service.
I would recommend this to a friendRated 5 out of 5 stars
Expert wuality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dealings with the qeek squad have been excellent. They are extremely knowledgeable and proficient
I would recommend this to a friendRated 5 out of 5 stars
Quick Action
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad quickly identified the problem nd "fixed it"
I would recommend this to a friendRated 5 out of 5 stars
fridge filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech arrived right on time and was extremely helpful
I would recommend this to a friend