Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service representative was very helpful with addressing my concerns and helping me resolve them.
I would recommend this to a friendRated 5 out of 5 stars
Great Geeksquad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a member of Geeksquad for years and it is well worth the money to have this added service.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service I received was unbelievable. I felt welcome. The product was clearly explained to me
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service as always. I'm always treated great and they always do a great job!
I would recommend this to a friendRated 5 out of 5 stars
Sound readjustment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The squad arrived on time and readjusted the sound for the speakers in each room.
I would recommend this to a friendRated 5 out of 5 stars
Geekteam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service and personal fix my problem in minutes
I would recommend this to a friendRated 4 out of 5 stars
He was polite and explained what our problem was.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He knew exactly how to adjust our TV and change some of the settings.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed Apple tv and HBO max on 2 TV's.
I would recommend this to a friendRated 3 out of 5 stars
Lg/tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is now 1year old and the qeek squad has been out 8 or 9 times replaced the two circuit boards and now still a problem just not as bad Did what day say changed the spectrum box tv better but still not right
No, I would not recommend this to a friendRated 5 out of 5 stars
Agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great and very professional I would have him come here every time
I would recommend this to a friendRated 5 out of 5 stars
Trouble with My Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were punctual. They answered all of my questions. They made me smile when they were done.
I would recommend this to a friendRated 5 out of 5 stars
Lap Top Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noah has great skills in customer service. His knowledge and patience were above most employees.
I would recommend this to a friendRated 5 out of 5 stars
Hooked up surround sound ststems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that came out was outstanding. Went above and beyond.
I would recommend this to a friendRated 4 out of 5 stars
Ok. Needs more improvement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was just ok. Need to improve more for better service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed logitech remote quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very timely and helpful with instructions on use of new remote
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly good service. Very helpful representive ..
I would recommend this to a friendRated 5 out of 5 stars
Things went very good. Replaced a camera in the b.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced a camera in the backyard that wasn't working. They did a good job.
I would recommend this to a friendRated 5 out of 5 stars
Resolved my issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Identified the problem and set up a home visit. That visit fully resolved the issue. Great Job!
I would recommend this to a friendRated 5 out of 5 stars
LG Q BEST COLOR AT 55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have really enjoyed the 55in LG Q TV and sound board. And our Geek Squad installation was great.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know their stuff. Fixed all of my problems.
I would recommend this to a friend