Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Expertise saves time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much time can be saved when true knowledge comes to the forefront. A very good investment.
I would recommend this to a friendRated 5 out of 5 stars
Lots of steps to fix and done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did all the steps to get my computer up and running.
I would recommend this to a friendRated 5 out of 5 stars
These techs are the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always on time, knowledgeable, have the proper equipment & are helpful to the consumer.
I would recommend this to a friendRated 5 out of 5 stars
Installers are always great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers are always good recommended what I needed got it satisfied with what they did
I would recommend this to a friendRated 3 out of 5 stars
Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I needed a new board by the first gentleman that came a week before The other gentleman that came had his remote and said everything is fine
No, I would not recommend this to a friendRated 5 out of 5 stars
Great resource, great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with my new smart TV which seems to be smarter than me.
I would recommend this to a friendRated 5 out of 5 stars
Fast service for a troubleshooting call.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both agents were very helpful and polite. Great service. I recommend Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Identified obscure icon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved a password issue and reset the Google password
I would recommend this to a friendRated 5 out of 5 stars
Great job geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new system with the TV Excellent job
I would recommend this to a friendRated 5 out of 5 stars
Informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered all my questions and installed my unit correctly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service and on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep was on time for the call, very knowledgeable with trouble shooting the problem.
I would recommend this to a friendRated 5 out of 5 stars
The geek squad trouble-shoot my home theater probl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent determined that I need a new receiver. That's it.
I would recommend this to a friendRated 5 out of 5 stars
Trouble Shooting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad solved our problems quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad crew were very professional. The were quick and left things clean.
I would recommend this to a friendRated 5 out of 5 stars
Great information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician isolated the problem. I know what I need to purchase to fix it.
I would recommend this to a friendRated 3 out of 5 stars
Audio problem on LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as previous visits Really did not totally solve problem
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Agent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Patient, knowledgeable, and effective agent!
I would recommend this to a friendRated 5 out of 5 stars
Awesome job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job!! On time and great team.
I would recommend this to a friendRated 5 out of 5 stars
great work - efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the person was knowledgeable and friendly - he diagnosed the problem quickly
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service men were polite sales rep wonderful very satisfied with sales and service
I would recommend this to a friend