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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 9,590 reviews

  • Waiting for someone to respond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still wondering when someone will get back to me on the speakers for my master bathroom. I would like to buy some replacements and get them installed.

    I would recommend this to a friend

  • Great information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician isolated the problem. I know what I need to purchase to fix it.

    I would recommend this to a friend

  • Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew were very professional. The were quick and left things clean.

    I would recommend this to a friend

  • Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions and installed my unit correctly.

    I would recommend this to a friend

  • Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new system with the TV Excellent job

    I would recommend this to a friend

  • The geek squad trouble-shoot my home theater probl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent determined that I need a new receiver. That's it.

    I would recommend this to a friend

  • Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service men were polite sales rep wonderful very satisfied with sales and service

    I would recommend this to a friend

  • great work - efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person was knowledgeable and friendly - he diagnosed the problem quickly

    I would recommend this to a friend

  • Trouble Shooting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solved our problems quickly and efficiently.

    I would recommend this to a friend

  • very poor processes and follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech that came was great and agreed I had an issue and he tried to adjust the settings and said i would need to have a repair tech come out. I heard nothing else from GS until I submitted a dissatisfied survey then I got a voice mail from SHAWNA at GS and when I returned a call to her I had to leave a voice mail and I have not heard from her and this was on 3/16 and 3/21 and have not heard back so needless to say I will not be renewing my GS tech contract

    No, I would not recommend this to a friend

  • Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - Customer Service Call - they came out to troubleshoot and were very professional

    I would recommend this to a friend

  • Great Geek Squad Agent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Patient, knowledgeable, and effective agent!

    I would recommend this to a friend

  • Always have courteous and knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and showed willingness to repeat information/instructions.

    I would recommend this to a friend

  • Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is incredible and knowledgeable. They set up our entire home with ease.

    I would recommend this to a friend

  • New tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the installations and did a great job. In store sales do a very poor job. Long wait time to get help. Staff not knowledgeable and not courteous.

    I would recommend this to a friend

  • Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job!! On time and great team.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job setting everything up for me.

    I would recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really knows their business, handles everything professionally with courtesy.

    I would recommend this to a friend

  • Good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be better! Better give the guy a raise!!!

    I would recommend this to a friend

  • great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed my speaker bar, great job. and set up my remote.

    I would recommend this to a friend
Page 346, Showing 6,901-6,920 of 9,590 reviews
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