Customer Ratings & Reviews

The agent successfully connected our DVD player to our tv so we can play movies.

He was so helpful with connecting the tv to Direct TV. He was quick and knew exactly what to do.

Solved! Your tech figured out the problem and reverse engineered it to work in about 5 minutes.

The techs. where early. They where very friendly and extremely knowledgeable. Along with solving the original problem they also made some suggestions to get more out of my home theatre.

The agents mounted my TV at the perfect height. Installation was done well, cleaned up the trash and left my place neat.

the 2 gentlemen who came to see what my problem was were very nice and knowledgeable and fixed the problem very quickly.

I am very happy with my TV purchase and the agent came to my house to install it is very skillful and did the installation job wonderfully well done.

Guys came in and did there job I only wish I had a little more time with them they could only install so many apps but every thing works great

Agent arrived on time and did a great job. Would recommend them for any theatre room assistance.

The agent helped me with a problem reaching a company who is monitoring my credit accounts due to me having confidential information in my medical files hacked. I had lost my password so could not access my file. Due to his help I now was able to change my password.

The tech staff from Best Buy are always so wonderful they’re kind, professional and make sure that you understand how your equipment works before they leave they’re very patient, they never make you feel rushed and they stay until you’re totally understand. I also purchased there I guess extra warranty insurance and have used it several times and found it worth every little penny! Again they are extremely knowledgeable patient and kind especially for us older folks who don’t always understand the tech world they don’t leave until you understand and know how to work your equipment

Agents came on time and quickly fixed the issue with my Amazon FireStick communication

I was having trouble getting my tv to sync. Two members of the geek squad came out and went beyond what I'd expected.

Team sent was professional and technically amazing. They did not give up until they resolved situation.

The guys did a great job installing and connecting the HDMI cables. They were very knowledgeable. They cleaned up nicely.

The agent tried hard remotely to fix the problem and scheduled an appointment in the house when determined it was needed

The existing receiver, TV, universal remote, and other equipment were not communicating with each other. Michelle solved the problem quickly and efficiently, within an hour or less.

The guys came to help us get the most out of our new sound bar we purchased as it wasn't the quality or sound we heard at the store. The TV is a bit older so making a new sound bar was a bit tricky.

Very helpful people. Thanks!!! Both employees seemed very Knowledgeable about my TV and the rest of the sound system. Will use again in the future if needed.

Agency looked at my GE refrigerator. He found everything was working in proper order as far as he could see.