Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
geek squad fixed problem very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the 2 gentlemen who came to see what my problem was were very nice and knowledgeable and fixed the problem very quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad home repair team were fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team sent was professional and technically amazing. They did not give up until they resolved situation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV at the perfect height. Installation was done well, cleaned up the trash and left my place neat.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was prompt, friendly and very knowledgeable. He diagnosed the problem quickly and demonstrated to me how to deal with this issue if it were to happen again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad installed my sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were quick and knowledgeable. They took the time to explain what they did and what I can do in the future. Great service!
I would recommend this to a friend Rated 5 out of 5 stars
Security system/monitors etc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were great, they explained exactly what happened and how to re-set the system in the future.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Helpful Employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young employee knew what I needed and it works perfectly. I shop Best Buy because their employees are very helpful and always friendly.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great Service bt Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble getting my tv to sync. Two members of the geek squad came out and went beyond what I'd expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted the new tv and got everything in the house working. Great job! Very pleasant.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, professional service. The agent was polite and patient explaining the problem which he solved.
I would recommend this to a friend Rated 5 out of 5 stars
Assembly of Sauder Desk: Small defect bare wood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assembled my computer desk very well! A small defect on the top of the desk was noted and he did put it in the report if a replacement is necessary as finish might be compromised in the future. The defect was not the agents fault.. the desk came delivered in that condition. The Sauder desk is very sturdy! It would have been nice to have a repair pen included in the packing. Tried to attach picture but photos would not upload
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks Quad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents trouble shoot my TV and set up my new Dish carrier and taught me how to use the remote.
I would recommend this to a friendRated 4 out of 5 stars
Change to new ruku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a good job. However he acted as if hevwere under a tight time schedule and had to runvto the next client. As a result, I didnt have time to adk him all the questions i needed to have answered and he didnt have time to check all my devices. I beieve its your scheduling that made me seem like jyst another client.vpleade improve your customer service training and expectations.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
House call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agency looked at my GE refrigerator. He found everything was working in proper order as far as he could see.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HDMI cables installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job installing and connecting the HDMI cables. They were very knowledgeable. They cleaned up nicely.
I would recommend this to a friend - Pros mentioned:Problem resolution
Rated 5 out of 5 stars
Provided but remote and in home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent tried hard remotely to fix the problem and scheduled an appointment in the house when determined it was needed
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
I value Geek Squad and appreciate the service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble shooting previous installation Sound Bar / TV
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came in and did there job I only wish I had a little more time with them they could only install so many apps but every thing works great
I would recommend this to a friend Rated 5 out of 5 stars
Washer and dryer purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent election delivery and set up of our new washer and dryer. From the salesman to the delivery and installation crew five star all the way ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was able to effectively and efficiently resolve problem of player.
I would recommend this to a friend
