Customer Ratings & Reviews

Excellent election delivery and set up of our new washer and dryer. From the salesman to the delivery and installation crew five star all the way ⭐️⭐️⭐️⭐️⭐️

Levi is highly professional, personable and patient. He knows technology and will troubleshoot until He finds a solution. We are extremely impressed and Best Buybeefs to reward him.

Geek squad did a great job troubleshooting my home theater issues. The team is full of smart and friendly people.

Reconnected our Sonos speakers, which we could no longer use.

The tech showed up on time, was very polite and knowledgeable. He fixed several problems we were having with the TV and sound system. He was very good at explaining what he was doing and what we should do to avoid problems in the future.

The technician reviewed the Surround sound set up. Made some changes and it was working well for a fee weeks. However it has quit working again.

Very helpful. Really knew his stuff and got our tv working properly.

The tech staff from Best Buy are always so wonderful they’re kind, professional and make sure that you understand how your equipment works before they leave they’re very patient, they never make you feel rushed and they stay until you’re totally understand. I also purchased there I guess extra warranty insurance and have used it several times and found it worth every little penny! Again they are extremely knowledgeable patient and kind especially for us older folks who don’t always understand the tech world they don’t leave until you understand and know how to work your equipment

Sonos sound system was not linking to samsung TV. Technician knew instantly what the problem was and fixed it. Only complaint is that the fix was so easy and simple relative to what I paid but still worth the Money.

The Geek Squad came and answered all questions and programed the TV for me - all is well.

Everything that was requested was done effectively and in a timely manner. I am very satisfied with the completed work.

The techs. where early. They where very friendly and extremely knowledgeable. Along with solving the original problem they also made some suggestions to get more out of my home theatre.

Not only troubleshot our Roku issue but made some installation changes which improved service

Agent helped me hook up my box & made sure all connections were correctly done. He also answered all my questions regarding the use of my current TV system. I was completely satisfied with your service & would definitely use you again. Thank you, Nadine A

The two specialists were phenomenal and thorough. Both arrived and immediately figured out the issues affecting my Sony Soundbar.. It was evident they were knowledgeable and on task. I was in a flux as my new soundbar wasn’t up to par. It didn’t take long to discover the issue and within 25 minutes the problem was corrected. I’d give the workers 10 stars for their diligence and time on task. I’d highly recommend the two workers for any project Best Buy knowledge base is needed.

Very helpful people. Thanks!!! Both employees seemed very Knowledgeable about my TV and the rest of the sound system. Will use again in the future if needed.

The Tech installed our updated received and made easier connections where everything is connected through the receiver. Excellent work by the Tech.

Very knowledgeable and polite. Solve my problem quickly. Very humble and not disrespectful. Thanks a bunch for your service.

Technician arrived on time and quickly diagnosed the problem and provided a corrective action solution

Love the Geek Squad! Your employee was able to diagnose what was wrong & able to help us when Dircet TV was not able to! Thank you!