Customer Ratings & Reviews

The two woman who cam over knew their stuff! Very happy with their help

The wonderful gentlemen quickly, efficiently and professionally addressed and solved my issues.

professional technology oriented ; savy; all around good people

The service was excellent, and the tech was informative

The Geek guy was great...explained everything and fixed problem instantly.

The serviceman was able to quickly change a setting on the Samsung TV to make it compatible with all remotes (tv, cable, and sound). Apparently it had never been set when the TV was installed and had finally quit working with our remotes. Our problem was fixed within a few minutes. He also answered other questions about troubleshooting when we have a TV problem. He was very friendly and helpful.

The agent did an excellent job on installing the equipment!

The agent mounted the TV with all devices working propertly.

My cyber power pc was amazing! It works really well and I love it. Recommend others to get the pc.

Agent found my issue with my HDMI2 explained in detail the information of what happened

The two individuals that came were very knowledgeable, personable, went beyond our expectations in providing services. They completed the service and even some extra issues we were having. We are very satisfied with their work and will not hesitate to contact them again.

I’ve had three different techs try to get one of my TV’s working and all three were very courteous and knowledgeable. It took the third one to hopefully have the right diagnosis. I am waiting on a part from Direct TV/AT&T. I hope this will take care of the problem. If not I will be calling for help again. I had Brian, Carlos and Tav.

The Geek Squad Agent that came to our home provided exceptional service. He remedied the Sony induced problem when the TV manufacturer's pushed through a software update and explained why we were having problems reconnecting our Roku device after the Sony software update.

The agent mounted our tv and it works beautifully. Thank you

The AGENT Figured out the problem and fixed it!!! QUICK!

Popping sound from in ceiling speaker vs sound bar attached. Mr. Cutter brought a crew one of which was part of the original team that installed the speakers ,mounted TV's and set up sound system. They diligently tried to determine the problem and ultimately trimmed wires at the amplifier which presumably caused the arcing. So far,so good. Appreciated his attention and bringing several workers to rectify the problem.

Good service and knowledgeable personnel. Arrived on time.

Just had a radio installed at the Baytown location and the technician Cally was there from the start. Helped me pick out the radio which I absolutely love and then installed it for me. The experience was wonderful all the way through, after the radio was installed Cally walked me through the operation of the radio and was very helpful. I would recommend Best Buy installers to anyone I do bot regret my decision to go with Best Buy both on the product and installation

The Geek Squad are the best fixed my problem they are the best

I bought this item for an old Maytag refrigerator. Seem to work fine.