Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very professional. Very knowledgeable
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our technician was very curteous and knowledgable. He came when scheduled, got right to the job and solved the problem.
I would recommend this to a friend - Pros mentioned:Problem resolution
Rated 5 out of 5 stars
Greek Squad Efficiency.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent identified the problem and fixed it rightaway.
I would recommend this to a friend - Cons mentioned:Volume control
Rated 3 out of 5 stars
Sound Bar Volume Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent replaced our Sonos sound bar with a new model ($900) Unfortunately, we have a volume control issue every time we adjust the volume.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Victoria helped me rest my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful people. Thanks!!! Both employees seemed very Knowledgeable about my TV and the rest of the sound system. Will use again in the future if needed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was my pleasure to buy and use the most professional team ( Geek Squad ) to complete my home audio system To Job and great work Thank you Geek squad
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job installing the new tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding effort and installation of the TV. All great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
fixes the bell lring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great person good work he fixed the problem in no time
I would recommend this to a friend Rated 5 out of 5 stars
Great Geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek was personable, knowledgable, took care of business promptly. He’s a keeper.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs. where early. They where very friendly and extremely knowledgeable. Along with solving the original problem they also made some suggestions to get more out of my home theatre.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
They were patient and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs checked both TVs and made necessary and needed changes. Finally all works great now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garnets were very professional and on time. So happy I got these fine gentlemen for my installation. They explained everything in detail and set me at ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Friendly mechanics fixed the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mechanics knew what they were doing and repaired the problem quickly and in a most friendly manner. Thank you very much.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed our new 75’ tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys had great attitudes and knew what they were doing!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV internet connection issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had TV-Internet connection issues, which they were able to solve very quickly by knowing all the tricks. Very friendly, helpful and reliable. .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
They got the sound bar working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got my system working in just a few minutes. They we great to work with
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
set up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.His knowledge was wonderful. Very professional. Thanks for helping me set it up.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad solved my internet issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents solved the issue immediately, and double-checked all the connections to forestall future problems.
I would recommend this to a friend Rated 5 out of 5 stars
Quick, polite and knowledgeable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech showed up on time, was very polite and knowledgeable. He fixed several problems we were having with the TV and sound system. He was very good at explaining what he was doing and what we should do to avoid problems in the future.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is a great resource!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charles was professional and well educated in the issues with my television. Successfully corrected the issue !
I would recommend this to a friend