Customer Ratings & Reviews

The agent programmed my smart tv quickly and efficiently. He was polite, personable and professional. Great service!

The tech identified errors made by the previous tech and restored my unit to effectively work.

The agents were very kind and professional.They arrived on time and installed my mount. It looks great!

The Agent identified the problem and fixed it rightaway.

The techs that came to my home, were on time, efficient & pleasant. They worked well together & solved my issue.

Agent found the problem and fixed it quickly. He was very knowledgeable and friendly.

Arrived in a timely manner with masks. Fixed problem quickly finding a dead outlet on my surge protector, marking it. All working well now.

Great service very professional. Very knowledgeable

Outstanding effort and installation of the TV. All great!

The agents mounted the TV, scanned the channels and made sure the TV was working properly.

John arrived quickly. He was thorough and explained the problems with our TV. He offered to answer other questions, if they arise.

Great person good work he fixed the problem in no time

The agents replaced my receiver and connected my speakers. There is bleed over of sound from cable broadcasting heard when viewing other streaming. I have scheduled a callback to correct. I had numerous problems getting the agent I wanted to be scheduled. He had been out twice and had diagnosed the problem and made recommendations of what receiver to purchase and suggested that I request him to come out and install the new speakers, as he was familiar with our system. However, when the first appointment to install was scheduled, he had to be out of town for a family emergency. Without giving me an option to reschedule, Geek Squad scheduled another agent. I cancelled that appointment and rescheduled with the original agent we had worked with. However, when the rescheduled appointment was to happen the next day, I was informed a different agent was to come. I refused and Geek Squad was able to get the correct agent out to our house.

they fixed all my problems wer prompt and polite would recommend

They took care of our issues now everything works to perfection.

Guys had great attitudes and knew what they were doing!

My 9 year old Roku finally died. I bought a stick instead that was to be installed in the back of the TV. I got it hooked up but something wasn’t quite right with my theatre system and receiver. Since it was a stick instead of the little “box” that the first one was, it needed to be hooked up a little differently. I couldn’t figure it out. Geek Squad came, fixed in in about 20 minutes. It works perfectly now.

Roland conquered the issues !! Did a great job!! He figured out the issue and fixed it !!

Fixed the problem, friendly and efficient. Very grateful for the Geek squad help

Agent correct Computer connection with Tv! He throughly reviewed and answered all questions