Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Greek Squad fixed our speakers with the TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When a software upgrade on our Sony TV was done it disconnected our speakers. Greek Squad discovered the issue and fixed the problem.
I would recommend this to a friendRated 5 out of 5 stars
Helping us non techie folks out...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech quickly configured our DVD player and had us functioning within minutes. He was courteous and professional, answering all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Great Work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work in installing my speaker and troubleshooting my 7 channel system. Also appreciate tutoring me on my system.
I would recommend this to a friendRated 5 out of 5 stars
Technical lack of savvy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting-up my voice control and system activity was way beyond my technical abilities, but the geek squad people handled it like it was just another electronic thing!
I would recommend this to a friendRated 5 out of 5 stars
They were fast and efficient.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to hookup our speakers to the TV and checked to make sure speakers worked in all the rooms.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad resolved issue quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My repairman was great, knew exactly what the issue involved and how to resolve. He was most courteous and professional
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replaced My Hard Drive Quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, quick service to replace my hard drive in my laptop. I had it back, fixed, within 24 hours. All my information was preserved and moved over to the new hard drive.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup new tv quickly. Answered all my questions. Had them return a second time to add surround sound. Love the Geek Squad. There when you need them.
I would recommend this to a friendRated 5 out of 5 stars
Great co-workers! Great Team!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jack & Joe did a great job. It is working. They co-work well discussing things. It might need tweaking but for the first time it’s at least 99% Installed properly.
I would recommend this to a friendRated 4 out of 5 stars
Justin reprogramed my Universal Remote & taught me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was knowledgeable and patient with my lack of knowledge. I appreciated him helping me to understand the system.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad team installed my ring doorbell.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damien and his assistant did a professional, quality installation job. Damien was patient with our questions and thorough with his responses. Great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knows product and trade secrets!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob used a simple, ingenious "trick" to dislodge a CD that had popped out of its track and disabled access to the CD player: he tipped the Onkyo upside down and retrieved the errant CD . Wish I'd thought of that. Bravo!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is AWESOME !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great!! They knew. exactly what to do, We had tried everything and couldn’t get it to work!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad appreciated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great! Very patient with us “non-tech” people! Very knowledgeable about what they were doing! Bram was outstanding!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV on wall without wires
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted our TV on the wall without any wires showing and were very professional and helpful in explaining how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a fantastic job in installing my tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicco and Dylan are the best!!!! So knowledgeable and courteous, Identified the problem we were having
I would recommend this to a friendRated 5 out of 5 stars
Adjusted my Remote Control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents came and Helped me with my remote control and set my Volume Control. That was it and explained what they Done.
I would recommend this to a friendRated 5 out of 5 stars
Dan is the man
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He fixed the issue. This technician is great. He is very prophessional and takes his work seriously
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad replaced sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar mounted and installed, did not reposition cable cover to cords, and did not adjust to cut the bass that bothers my elderly husband.
I would recommend this to a friendRated 5 out of 5 stars
Surround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to adjust the speaker volume on the television that was installed by Magnlia but to reactivate he surround sound he said needed to purchase some new equipment
I would recommend this to a friend
