Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad to the rescue - AGAIN!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't get this kind of in-home IT help anywhere else.
I would recommend this to a friendRated 5 out of 5 stars
Good work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job well done to satisfaction. Customer is pleased and left with good feeling.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad technician was efficient.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician set up my new dvd player and instructed me how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad ~ got the job done.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very thorough and quickly identified the issue.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad came through
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician diagnosed the problem immediately and showed me what needed to be done.
I would recommend this to a friendRated 5 out of 5 stars
The Answers!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good investment in people+$. Relish the Geek Squad, Best annual decision I make
I would recommend this to a friendRated 5 out of 5 stars
Professional and kind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and kindness is how to describe the Best Buy Associate that provided service at my home.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has always been on time and know what they’re doing when the get here.
I would recommend this to a friendRated 5 out of 5 stars
THe wonderful Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squd did a fantastic job getting my ntv eet u and even made it possible to only use one remot,
I would recommend this to a friendRated 5 out of 5 stars
total tech service is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable, courteous. and efficient. We were very please with the total tech service.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting Wizzard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent identified channel problem and restored tv in a matter of minutes.
I would recommend this to a friendRated 5 out of 5 stars
Customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loraine, Spokane Valley store made me feel like I was the most important person in the store exceptional customer service cudos to her!!!!
I would recommend this to a friendRated 5 out of 5 stars
Router modem install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’re able to place the eero pods in the right places in my home.
I would recommend this to a friendRated 5 out of 5 stars
Timely and great techs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Highly recommend Total Tech service
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad, Know There Stuff (A-1) Thanks Yall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im Giving The Whole Best Buy Team The ( A-1 Steak Sauce) of Appreciation
I would recommend this to a friendRated 5 out of 5 stars
An appreciative customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job! They knew their stuff, and figured out this unique problem.
I would recommend this to a friendRated 5 out of 5 stars
questions on the TV - sound bar operation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.prompt and efficient service. Geek squad answered by questions on the TV - sound bar operation
I would recommend this to a friendRated 5 out of 5 stars
Volume problem on TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to restore the volume on my newly purchased TV
I would recommend this to a friendRated 5 out of 5 stars
Great service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was prompt and courteous and solved all of our problems quickly.
I would recommend this to a friendRated 5 out of 5 stars
Professional service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben got everything working well and was super patient.
I would recommend this to a friend