Customer Ratings & Reviews

Agents assisted on connecting DVR and gave us a lesson on contrilling in house tv + patio music.

Electrical work!! Reprogramming the TV and sound bar

Was having problems with my new ink tank printer, color printing was super, super slow. The geek squad service fixed it right away by remote access. Installed additional drivers and now works well.

The Geek expert successfully connected my sound bar to my TV and assisted with connecting my satellite box to the internet for on demand viewing

Geek squad did a great job identifying problems and recommending solutions

The agent mounted my tv and connected them to all my devices.

The first two guys set the sound of the home theater system we recently purchased, but didn't show us how to do the adjusting, and what they did just wasn't satisfactory. Justin, who came for the re-do was terrific! He was informative, patient, and knowledgeable, and I would hope if I needed help that I would get him again.

trouble with multiple remotes, got excellent service from geek squad service person and fixed my problem

Scheduled a little visit in home to tweak the new TV setup I got in November and then I was going to call it off but I got a call from the tech ahead of time and they told me what I needed to know over the phone. Double plus good. Tech was friendly and knowledgeable about the issue I was wondering about and saved us both a truck roll and time. Trying to cancel my appointment was a bit difficult, though. The website needs adjusted to accommodate easier cancelation for appointments.

The agent knew exactly what was causing the problem and fixed it.

The Geek Squad hooked up the erro routers and fix the connections my tv provider screwed up! And... checked all my smart device connections. I am very happy with there work!!

The agents mounted our new TV and set everything up. Unfortunately after 2 months the TV and our surround sound lost communications with each other. we called and a service call was completed and a week later we had the same problem. The next service call Jeff and crew updated the software on our surround sound unit, undated the software on the TV, changed HDMI cables and all seems well. The servicemen were though, extremely knowledgeable and took the time needed to make sure we were completely satisfied.

After trying diligently to fix a sound problem between my TV and sound bar, I finally called Geek Squad. The solution was not straightforward (at least for me) because several parameters needed to be set correctly in order to be compatible. The technicians (2) quickly resolved my problem and taught me a couple of new "tricks" as well. They were very courteous, knowledgeable and helpful. I was very pleased with the service.

Excellent election delivery and set up of our new washer and dryer. From the salesman to the delivery and installation crew five star all the way ⭐️⭐️⭐️⭐️⭐️

The technician was knowledgeable and helped us find a solution to our problem.

The agent kept me posted on his arrival, was very professional, neat, knowledgeable and more importantly friendly and respectful which let me feel safe. An obstacle worth mentioning was that the mount I ordered from Best Buy was not a good fit for the tv to mount on. Instead of packing up & having me reschedule for a tech to return he called a colleague to see if he has stock in his truck. Turns out he did; dropped it off and my agent completed the job same day. Thank you, Best Buy for hiring quality employees.

Blake Young like all the technicians who have helped us was outstanding. He was patient, knowledgeable and communicative. We highly recommend this service.

Professional, skilled and patient. Upon completing services everything was working perfectly. Thankful then and thankful now.

Agents connected my ear phones to the TV and got it working so that my husband could use them and could listen also

The agents were very considerate and professional. They obviously knew what they wers doing. Great crew. Very communicative.