Customer Ratings & Reviews

Best experience ever!!! I recommend going here for anything you need!!!

Overall thrilled with the setup and the install crew was great.

Satisfied your to the fullest degree. Would recommend to anyone.

Great Customer Service, Quick Response, Friendly employees

Good job by all. I was impressed…………………………………………..

Tech fixed my Bose system he arrived on time and was courteous

Agent was friendly and helpful. I really felt like she was listening.

The tech guy solved my issue with my surround sound.

Geek Squad staff is knowledgeable and professional.

Television mounting of a 85" screen. Excellent/professional service

great job. The guys were super nice and on time. helpful

Agents figured out our issues. They were friendly and professional.

Truly professional service…highly recommend their service.

The 2 techs (1woman and 1 male) were like in a hurry. They said that my sound bar has a problem and I need to bring it to the store to change it. I told them that maybe it's just the connector. But they insisted. I went to the store and I suggested to the squad in the store to do what I requested that the other 2 techs should have done in my apartment. And the sound bar worked. It was just the connection. I would recommend still the squad but not those 2 techs.

Johnny did a great job of reattaching the sound bar to the wall.

We have the annual membership but didn’t realize we still have to pay $100 for each geek visit:; and they honestly didn’t do much - just recommended we change the tv cable to another brand to get better quality sound

Showed up on time. Very professional and helpful.

Wow, talk about bad service. I had a delivery/install set today for a stacking washer/dryer. Bought and paid for in February, almost two months ago. The two guys get to my house and refuse to pull into the driveway. Several near collisions going on on the busy road, but never mind about that! Then they pull out the huge box into the road which has a picture on the side of four (4) guys moving it. Then they ask me where it is being installed and I showed them the stairs. The first guy takes a photo. At that point they said they could not deliver it, they needed two more guys (yes 2+2=4!). Then I showed the lead guy the exact spot which would require a side vent of the dryer for it to fit into the space. He took another picture and told me no way! Not going to work. He called his boss, a lady, who first appeared to argue with him about the stairs. Then, after looking at the photo, and done arguing with him, she immediately told me no side vents. I explained to her that the sales-guy at the store, two months ago, showed me the side vent feature of this particular model, and assured me that installing it as a side vent dryer was no problem. No big deal when the $ are changing hands. I handed the phone back to the lead guy and then on speakerphone his boss stated loudly: "This is all the customer's fault!" My fault for not anticipating the number of people they required, and my fault for asking them to side vent this dryer. Do NOT buy this kind of product from these people. And do NOT expect anything approaching courtesy or professionalism.

The agent helped me successfully set up my sound bar to TV.

Excellent job by Geek Squad in installing door bell