Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems with my new ink tank printer, color printing was super, super slow. The geek squad service fixed it right away by remote access. Installed additional drivers and now works well.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad set up myerro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad hooked up the erro routers and fix the connections my tv provider screwed up! And... checked all my smart device connections. I am very happy with there work!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Eero system Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician new what he was doing and completed his work prompttly.
I would recommend this to a friend Rated 5 out of 5 stars
TV and Soundbar set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service all round with excellent knowledge and understanding of my needs and expectations
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents tackled my problem with ease…thanks for everything!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reactivated my soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time, were courteous and knowledgeable. The solved my problem in a short time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an amazing job troubleshooting my problem
I would recommend this to a friend - Pros mentioned:Problem resolution
Rated 5 out of 5 stars
Problem Resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem was resolved. Same person who initially installed the TV system came back
I would recommend this to a friend Rated 5 out of 5 stars
Adjusted my sound bar and surround sound and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent adjusted my remote and surround sound and show us what to do. He also adjusted the sound bar and TV. He was very good at explaining how to use everything.
I would recommend this to a friendRated 5 out of 5 stars
Computer troubleshooting and printer connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ethan has worked on our computer before and also got our Alexia to connect to our wifi when I just couldn’t get it to work. When my husband became ill several years ago he brought home his computer and printer but it never got set up. Ethan got it up and running and also connected both our computers to the printer. He is a delight to work with and very knowledgeable! Belonging to the Geek Squad was one of the best decisions we ever made.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Switch to roku and back to cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my roku to my tv explained and showed me how to switch to go too roku and back to regular cable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad got my fire stick working with my TV a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to get my sound bar reconnected as well as my fire stick working again
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad re-ativated and programed Arlo Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and competent. Was not rushed and made certain the problem was solved completely.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Receiver Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced my receiver with a new one quickly and programmed the remote. Everything is working well now.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent got my solar motion detectors back online. AND-- didn't shame me when we realized the bridge was unplugged :) .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install of new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install of new tv and did a very thorough job! Highly recommended!
I would recommend this to a friend Rated 5 out of 5 stars
Solid Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geeks Squad team members did a solid job troubling shooting and solving our sound issues.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV installation follow up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service following installation of a TV which we thought was a TV malfunction. Instead it was a internet issue. Very thorough. Would highly recommend again.
I would recommend this to a friend Rated 5 out of 5 stars
Parma Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was done by Paul from the Parma Geek Squad. As written in a previous review, this gentleman showed true professionalism and total knowledge in every aspect of his work in my home, that should have been done from the start with the original Geek Squad setup by the North Olmsted store. A special thanks to Paul for a job well done.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent did an excellent job, getting my apps. Installed and I am very grateful.
I would recommend this to a friend