Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sound bar connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agwnt connected my sound bar to my tv and everything works perfectly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hisense Roku Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing our Hisense Roku television. We are enjoying it very much.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad troubleshooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John arrived quickly. He was thorough and explained the problems with our TV. He offered to answer other questions, if they arise.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Who Ya Gonna Call? Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks did an excellent job finding my tv/sound bar problem and resolving the issue. I would never have been able to do it myself.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Service -- Efficient and Effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service person arrived, asked where the problems were located, and then went right to work diagnosing and fixing the problem. He was efficient, effective and very professional. when he completed the work, he wanted to know if we had any questions. He also showed what to do if the issue came up again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad was able to rectify TV error quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent corrected the program error on our TV quickly. He was kind, cheerful and confident.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Junior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people with great experience & knowledge! Thanks Geeks!
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
FASTFIRE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They quickly diagnosed the problem and suggested a fix, which has worked beautifully. Better reault for a lot less monnoey then we expected.
I would recommend this to a friend - Cons mentioned:Volume control
Rated 4 out of 5 stars
geek squad explained how to use speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the base is not easy to adjust....we wish we could adjust the volume where is not too much base
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tech for new Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came to trouble shoot my new Sony Bravia was just brilliant! Fast and effective. He figured out the old HK receiver in no time and solved all the installation issues. Great job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Problem fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was knowledgeable and very helpful, solved the problem quickly!
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Connected computer to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my computer to the TV using bluetooth technology, easy to use and the choice is mine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Trouble Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was extremely respectful of the house and dogs while performing recovery of our system. Couldn't be more satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Epsom printer was installed expertly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent very professionally installed my new Epsom printer, ops checked it and did so in a very reasonable amount of time..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Explained our problem with our system and tech efficiently solved all our problems and clearly answered our questions.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fixed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all categories. They were efficient, friendly, professional and fixed my tv
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad fixed my sound bar issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reworked my sound bar connection to work with streaming and cable.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Bose Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent inspected the Bose home theater system and fixed its connectivity issue.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad was successful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected new stereo to tv which was tricky with older tv.
I would recommend this to a friend Rated 5 out of 5 stars
Program smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent programmed my smart tv quickly and efficiently. He was polite, personable and professional. Great service!
I would recommend this to a friend