Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable...excellent job! Couldn't have been better!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad fixed my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent who came to the house to trouble shoot was fabulous, Fixed it all .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sound bar connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agwnt connected my sound bar to my tv and everything works perfectly
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
I like geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my printer to my computer. I was very pleased
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Muc h better than the Bose I had before. And actually, works with the same brand tv I purchased.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad was successful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected new stereo to tv which was tricky with older tv.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV and DVD player now in sync.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job taking care of our tv problem, timely, polite, and very knowledgeable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad helped us again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents solved a problem with our receiver which got our dvd player working again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trouble shoot connection problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was here during the time frame scheduled for my trouble shooting problem, he was courteous and was able to correct the problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sonos diagnosis!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent arrived early. He carefully assessed the issue with our Sonos system and fixed it. Very professional.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the Geek Squad a few times over the years and we are so very sad to hear this will end when it's time to renew. We are wondering how high the costs will be to have this service in the future! The Geek Squad is great so please retain this service -- especially for us old retired folks who are not so techy anymore!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squard installed my tv and devises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv and connected it to all the devises, did a real good job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad had my tv back up quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He fixed my problem by resetting my tv. I was happy as my tv was out for over a month.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
installed my firestick to sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sean came out and +accomplished the job of installing my firestick correctly. He is always efficient & professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Problem fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was knowledgeable and very helpful, solved the problem quickly!
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
dog using the remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and fixed the problem with in minutes
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Outdoor tv connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor fixed my outdoor tv connectivity issues and stayed until all my WiFi connections were operating correctly. Very impressive.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad check the software update to ensure WIF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found out that the Big SONY TV, although it was purchased and installed by GEEK SQUAD technician only 5-6 weeks ago, needs to update its software to get connected with WIFI. He recommended that I check the update next week to confirm its WIFI connection again. It’s been an educational experience to me.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Helpful overview of ne TV functions and apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents gave me an overview of the functions and apps on my new TV. Very helpful for a first-time user.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad fixed my sound bar issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reworked my sound bar connection to work with streaming and cable.
I would recommend this to a friend