Customer Ratings & Reviews

They did a great job installing our Hisense Roku television. We are enjoying it very much.

The Tech was ready to tackle the problem and all was resolved quickly. Happy I have coverage with Geek Squad.

My WiFi entertainment center was reconnected. And the rep drew out a diagram so that we can do it ourselves the next time.

The agents repaired my connection and straightened my tv. They were very kind and professional. Thank you for employing great people.

I had the best against from the Geek Squad come out to help troubleshoot an issue I was having with my tv. He also set up my streaming apps and showed me how to use them. He also figured out how and showed me how I can use my tv remote to make my dvd player work since old batteries ruined the remote for my dad player. Qamar was the best! (I hope I spelled his name correctly)

The agent inspected the Bose home theater system and fixed its connectivity issue.

The agent corrected the program error on our TV quickly. He was kind, cheerful and confident.

The agents helped us determine the problem with our set up and offered a reasonable solution which was affordable. They were very professional, polite and thorough in the set up.

Thorough, diligent, and professional. Identified our concerns and successfully addressed them.

TV went down visio 58”’MQ series, took them a week ( only appointment they had sooner) but hey I understand ( the world doesn’t revolve around me) two hours later called the number they gave me ( this was a Friday) by Wednesday my new tv was in house and really only had to pay for new warranty and the new TCL Q7 65 was also on sale didn’t hurt either

Excellent in all categories. They were efficient, friendly, professional and fixed my tv

The Geek Squad removed the old speakers and suggested I return to Best Buy and Purchase two Column speaker system for $345. I went to the store to purchase a pair of Sony column spears. The order fell through because Best Buy would not deliver them because the speaker delivery was not authorized. Best buy Lost a sale.

Fixed it up quite quickly. Very knowledgeable. Very polite. Most satisfactory!!!

Very friendly and knowledgeable. They took care of everything on my list. I would recommend that people buy all of their things from Best Buy because then they will install them for free. Such as the fire stick which I bought from Amazon. So that was not covered and they were going to charge me $100 to hook it up. So I didn’t save any money, but getting it from Amazon.

The person showed up on time, installed the new item, refreshed the software & checked to see the system was fully operational.

the agent connected all devices and instructed me clearly on usage.

The agent performed troubleshooting measures in a comprehensive and thorough manner

As always these techies do a great job. They show up when they say.

The Geek squad guys (Mike Bady & Jeremy Gathing) were on time and fixed everything with my surround sound system! They explained everything to me and eyerthing works GREAT! These guys were AWESOME!

Great service but already reviewed. Second time request but not agents issue.