Customer Ratings & Reviews

Quick and professional service. Prompt in solving problems

amazing picture, sound , great price & quality manufactured

My PC had been scammed. Geek SQ cleaned it and had it fixed the next day.

Max came to “troubleshoot” tv, written by store employee when making appt. when Max came in I told him symptoms and red lights flashing 3 times. He knew then it wasn’t fixable and told me why, which I kind of expected. Plugged in tv and it showed the same problem as before. He said he wouldn’t charge me because he “didn’t do anything”. He was here maybe ten minutes. He was nice, professional. I should have made appt myself so I could have explained the situation and answered any questions Geek Squad or I had. Might have saved a trip!

Ring camera door bell was checked out and wass okay.

Geek Squad did excellent job with complex receiver

My service tech was fantastic got my home theater system & tv sounding great. He was very knowledgeable & efficient. Tv & Receiver are now working as 1 unit.

The technician came out to replace the panel on my l g t v, Very professional he knew what he was doing and did it swiftly,, I like working with Best Buy. I. Also bought a lot of kitchen appliances from there. Sister store Pacific sales sincerely steve t united states army retired

great and speedy was able to diagnose and explain our problem

All installs for TV went smoothly and happy with the professional service.

The agent installed my DVD player and connected it to the TV. They also inspected the sound system connection to the TV.

Good outcome, however we paid a lot of money less than 6n months earlier for this home theater system and ended up forking over an additional $660+ to make it actually work. I paid for streaming services for several months when I couldn't get access. Best Buy should at least extend my Total Tech membership to compensate for all the irritation.

agent was very knowledgeable and helpful, and very efficient

They fixed the problem quickly! I would highly recommend them!

Excellent support. Everything connected perfectly and working! The Geek Squad is the most important reason I use Best Buy for all my purchases.

The tech fixed the problem with my headphones not staying connected.

The geek squad is the best fixed the problem in two minutes

The Best Buy agent provided exceptional service by efficiently mounting my TV and seamlessly connecting all devices. Their expertise and attention to detail made the entire setup process smooth and hassle-free. I highly recommend their services for a reliable and professional home entertainment experience

They have everything working perfectly. This is an A team for sure! Thanks Matt,Chris and Michael!!!

I was being scammed by someone saying they represented Microsoft and that my computer had been hacked by 10 foreign hackers. I started to follow up with her but then thought she might be a scam so told her that I would go to Geek Squad since I paid for their service. I shut down my computer. The Geek Squad person checked my computer and said that the cleaned it but that he had not found any hacks. He gave me assurance that nothing had been done/stolen from my computer.