Customer Ratings & Reviews

Technician was excellent and knew exactly how to fix the problem. I highly recommend The Geek Squad!

The Geek Squad technician answered all our questions and made sure we understood the smart tv.

Installation of a newly purchased sound bar. The work was professionally done.

The tech did a great job with tuning up our home theatre and remote setup!

IT tech, Caleb, has helped me tremendously on 3-4 occasions now making house calls since I'm an elite member. He explains things well while I write down instructions on what went wrong so I can handle this myself vs. calling them EACH time same problem crops up! Caleb is always pleasant, courtesy, and safety-conscious. I'm so happy to have Caleb as my IT tech/friend.

Matt and his coworker installed our Arlo outdoor cameras for us. They were both very knowledgeable about their job. My husband and I are completely satisfied with the geek squad that did the work for us.Any time that we have to have anything installed we would like to have Matt and his coworker be the ones to do it for us. They are very dependable and knowledgeable about their job.

I requested the service from Geekk Squad so that the tv could be set up using only ONE remote. The person who came to do that was very knowledgeable and efficient. But I stll have to use two remotes and will have to have another geek squad person come out and do it again. My wife cannot turn on the tV , given the different operations that need to be done. Does anyone read these? And respond to this issue?

The technician replaced some parts and as of the moment everything seems to be working as it should be.

Agents connected speakers to TV. The TV was an older model, so they trouble shooted the connection.. worked great.

I have gone through multiple visits from the Geek Squad, over the years. Each with a different solution to the same to the same issue. The last two visits from Mike have produced the sound quality that I have always suspected my home theater could produce. Thank you Mike from the geek Squad !

I was relieved at how quickly the Squad placed me on their schedule and how quickly they fixed the problem with my home theater system. I was also happy that they gave me easy instructions on what to do in case I pushed the wrong button again. Thanks Geek Squad, for simplifying the ‘techy’ stuff, and for being really nice people. I appreciate you!!

Thomas the agent solved my connectivity problem in short order.

Our Geek Squad technician, Mark, is great. He is efficient, explains everything so we can understand and always gets the job done!

Quickly solved our problem and showed us how to keep it from happening again.

Great service and wonderful knowledge. We felt as though we were truly talking to some technology geeks! Just as advertised. We were about to invest in another TV and they were very helpful in some extra advice related to that purchase as well and we went with their recommendations!

Very happy with my new TV. There was no sale price unfortunately but I had a great gift card that made it affordable. Setup was pretty eady and the picture is great.

The agent mounted our TV and connected everything perfectly.

The agents got my tv connected to my cable with no problem. Very professional!

The technician resolved our streaming problem quickly. He was outstanding.

The technician analyzed the issue and corrected it immediately. He told me what to do if it ever happens again.