Customer Ratings & Reviews

Install team set up; wired; tested and then trained me on how to use and sdjust

The agent quickly connected the Wi-Fi to the Ring flood light.

The technician was knowledgeable help me solve the problem I had.

The Geek Squad agent attempted to resolve the issue but deferred to having a “technical services” appointment set up. He was not able to resolve the e-arc communication issue with the AVR. Wasn’t sure if it was a TV, AVR, or cable box issue.

I was having issues with the sound mode settings on our new receiver. Jessica, who originally set it up, came out and fixed the issue while also showing me how to fix the issue in the future.

I placed a call to the Geek Squad because I was having a problem with the device connection. The agent with whom I spoke was able to talk me through the process of re-establishing the connection so that my television functioned properly. She had the "patients of a saint", and my equipment was up and functioning by the end of my call. The Geek Squad offered me outstanding service, and I'm truly grateful.

The agent mounted my TV and showed me how to watch youtube.

Quickly diagnosed my home theater-tv interface issue. Detailed explanation and easy to understand. He provided exemplary customer service - a standard that seems missing today!

My laptop was "seeing" my printer but not printing using wi-fi. Geek Squad got it working. Pleased with the service.

Installation and troubleshooting went through and smoothly

Geek squad troubleshooted our tv problem successfully.

They are friendly, knowable, & over a joy to deal with.

Very knowledgeable and willing to answer all of our questions

The agents are awesome! They hooked up everything quickly and right.

The Geek Squad did a great job diagnosing and sorting out problems with my home entertainment theater. They were professional, highly skilled and courteous. They addressed, and resolved, all issues with the multiple components of the home theater.

They did a good and very nice job. They cleaned up everything and very polite.

Installed and set up correctly. Picture and sound system is fantastic.

They know what they are doing, very professional. Did job quickly and without a mess.

The agent was on time and did the complete reset. Tv is running smooth now.

Most of us aren’t geeks. That’s why it’s pretty awesome to have your own personal geek just a phone call away. They walk you through even the most complicated issues in terms that a normal, non-geek, can understand. I won’t be without a geek squad membership.