Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went above and beyond; great job from start to finish.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fixed the problem quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient in diagnosing the problem and providing the solution.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Elena
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Job! Came on time, hooked it up and then showed me how to use it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Outstanding resolution skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gabriel was excellent and kept trying optios until he resolved my issue.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Did a great job with my old equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job of connecting my TV to my DVD player.
I would recommend this to a friend Rated 5 out of 5 stars
Love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have been better! Believe big in spreading the word...regardless! That said all my Best Buy has been great!!! Will definitely look in the future at overall service to go with best price of which Best Buy has been there also most of the time. Big difference when you know the business really backs their products after the sale. All sales,and tech help has been awesome!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Greek squad were awesome in ckecking to make sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a get job off ckecking for troubleshooting, and excellent ok connecting my handphone.
I would recommend this to a friend Rated 5 out of 5 stars
Tv repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt did a great job fixing my tv! Very professional.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed our ring, set up the chime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and willing to answer all of our questions
I would recommend this to a friend Rated 5 out of 5 stars
WANT OG GEEKSQUAD BACK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mitch, Matt and Mike worked to solve problem! They actually communicate with customer, AND call or text back. So different than the worthless BB customer service reps we always get with 800#, making promises and never following through
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service came out and trouble Shiites the tv they installed with the sound system. We’re able to calibrate and get to working
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Chicha was brilliant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kaka was great, kirak installations and kirak jinki
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed the problem within a few mins and were very polite.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
PC virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was knowledgeable help me solve the problem I had.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went very well, geek squad were efficient, and the product worked super.
I would recommend this to a friend Rated 5 out of 5 stars
Fast, helpful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We contacted BestBuy to assist with an international hotspot setup that does not require a SIM card. The technician was here within 48 hours, but was a Home Theater tech, not a computer tech. However within 5 minutes, he fixed our problem and had us up and running.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Faat and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always amazing quick and and fsst service, they made sure eveything was done correctly
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad = knowledgeable, efficient Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How long has this been going on? I was unaware of any such service. I always did without an item or asked family for assistance, which led to confrontations. My Best Buy purchases will always be installed / serviced by the Geek Squad. It is the best investment I've ever made. I have always recommended Best Buy along with the Geek Squad services. Thank You.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a wonderful job. I would recommend them any time.
I would recommend this to a friendRated 5 out of 5 stars
M. Hurt BSN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a customer for 25 years and the Geek squad is the Best. They have always been able to help me and fix the problem. Adam, Arthur and Arnold are outsatanding in there ability to fix a problem. They are considerate, friendly and very knowledgeable.
I would recommend this to a friend