Customer Ratings & Reviews

Agent was prompt. Took his time to make sure the TV was working properly.

Collin did an amazing job of figuring out why our TV’s with the UTube installation kept going back to Cleveland/ Cincy channels. We had an Alexa operating in the house that caused the conflict. Collin managed to get it squared away and all TV’s are correctly functioning. I can’t say enough good things about Collin!!!

The Geek Squad communicated very well, was on time and did an excellent job. I couldn't be more satisfied.

Technicians was knowledgeable and patient. Made sure everything was working properly before leaving

I have had Geek Squad maybe as long as they have been in existence, I’ve have consultations that have take several hours and some that have taken only minutes. I’ve had multiple installations of all kinds of devices. I’ve called in the middle of the night and the middle of the day. I will never be without Geek Squad!!

Lost connection between TV and Dish Receiver so no picture. System is entirely to complicated for average person to fix themselves however after about 40 minutes the two Geeks sent found and fixed the problem. The Samsung 4K DVD player took control of the TV when it was turned on during dusting and did not release control when turned off. I was told the Geek who installed it set it up that way not knowing it would not relinquish control once turned off. If this should happen again GEEKS I will expect a free FIX.

Went above and beyond; great job from start to finish.

They came out to check why the TV was not connecting to the internet and they fixed it!!!!

Great service tech was awesome got everything working

Did a great job of connecting my TV to my DVD player.

The agents are awesome! They hooked up everything quickly and right.

Matt did a great job fixing my tv! Very professional.

The young man answered all my questions and got our TV working well. He was courteous and respectful.

Install team set up; wired; tested and then trained me on how to use and sdjust

Installed and set up correctly. Picture and sound system is fantastic.

Not a visit to mount tv. Needed an opinion as to what was the matter with connecting and keeping signal. When told nothing could be done as it was an older kitchen tv. But I purchased a new Roku and it now works fine. Use this review as you wish, but visiting Geek squad missed the mark on this one.

Kaka was great, kirak installations and kirak jinki

great job...it works..great install...no complaints..came on time and identified problem

The guys were great but committed to recommend a fix/replacement option to our outside volume control for our outside speakers. Told us not to use the outside speakers until they solved this issue. Never heard back and have not had music outdoors since :-(

The agents looked at 1 radio problem and 2 portable CD problems. They solved one problem, explained why 1 CD player was no longer functioning, and advised me to bring the radio into Best Buy and turn it over to the Geek Squad for an internal check of the speaker. They identified all of the problems quickly and gave me clear explanations.