Customer Ratings & Reviews

The problem was solved, The person was friendly and respectful

Delivered and installed my new tv very professionally.

Each were wonderful and for a senior citizen I highly recommend this service. I have been fortunate to work with my Braintree store when I purchased my products and services that the Geek Squad offers and it is worth paying for this service as transitioning to all this new technology although great, seniors like me need support services too!

The geek squad connected me to peacock streaming quickly and efficiently !

The technician got to the cause of the problem quickly making me wonder why it took numerous calls to get the necessary response.

Great tech. On time, listened to me describe problem, solved it

Decided to use Geek Squad to clear up some issues on my home theater set up. The tech was a great guy and cleared up all my issues. A home theater can be a bit tricky to set up and these people know there stuff.

Daniel is the best. He came to complete the installation of my sound system, and had the job done properly in no time. He gave me his contact number, which I used to ask him about another aspect of my new system that I did not understand. He came by shortly thereafter, and showed me how to use the sounder with the DVD player. Daniel's help and advice is much appreciated.

Agents were amazing! Re-fixed everything and reconnected everything so it would work again !

They came and checked out our security camera's that were no responding. The work perfect now.

I am very happy with my TV. It has great quality and for such a great value. I had the opportunity to purchase my TV through a Mother's Day sale.

Mark and Peter from the Geek Squad, were on time as scheduled, communicated what they were going to do. Then safely and professionally swapped out the needed parts to fix my LG flatscreen. They were friendly, courteous and did a great job. Good men, good work. It’s nice to know that if something does not work properly, the Geek Squad will fix it.

Carlos & Mike are very helpful. They are professional and knowledgeable! I also appreciate that they committed to reprogram our Smart TV warranted under our Best Buy protection plan when we receive our FIOS one new boxes. Thank you Carlos & Mike

The agent trouble shot our media center internet connection problem successfully

Agents Quickly connected my TV to cable and blue ray player and assured all were functioning properly

Check to if it was still operating, and if I needed to have repaired.

This team is essential to getting the most out of your tech. Luyigi was better than on time, he was quick to diagnose my issue and set about fixing it. He also offered several great insights to assist us in the future. Highly recommend!!!

The agent was able to help me with our tv connection. There was an update that changed the volume coming out of our sound bar. The agent helped us in a timely manner and also fixed how our sound bar was mounted. Excellent customer service!!!

Matt was great technician. Very knowledgeable. Helped figure out what was wrong with tv.

Agent was on time and very professional. Great Job!