Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad was great made it all look so easy ....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.reconnected cable box and checked to see if sound bar and dvd was working together
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Glenda
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed dishwasher professionally and very clean job
I would recommend this to a friend Rated 5 out of 5 stars
Cut the Cord with Geek Squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marco has been a fabulous Geek Squad Rep. He has solved several issues for us in cutting the cord from broadcast TV to streaming TV including re-programing 2 Logitech Harmony Remotes. He was very professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to figure out the reason for an issue we'd been dealing with for a long time (Nordic track bike wouldn't stay connected to wifi) and an easy fix. He was on time, efficient and professional.
I would recommend this to a friendRated 5 out of 5 stars
Who are you going to call? The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When faced with tech problems or confronted with a lack of tech knowledge to enable your systems to function efficiently there is only one solution-----Call the Geek Squad. their quick analysis and their ability to demonstrate proper and consistent use of tech products brings each of your products to life so that you and your family can fully enjoy their function. Professional, courteous and knowledgeable the Geek Squad definitely symbolize the very beast of Best Buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install was quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV installed quickly and professionally with little trouble
I would recommend this to a friend - Pros mentioned:Troubleshooting
Rated 5 out of 5 stars
Geek Squad Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek Squad Tech was friendly, knowledgeable and corrected the issue, thanks
I would recommend this to a friend Rated 5 out of 5 stars
100% Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick and associate came to install a surround speaker that the bracket had broke. They did a fantastic job on the install. He then recalibrated my avr which make a the difference in sound quality in my home. Best buy and squad you rock!Thanks again
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent in all areas of the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men did an excellent job. They were very professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
they were good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up the reciever up and it works great and I am very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad came to install a second subwoofer and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad effortlessly installed subwoofer and programmed universal as expected. Their work was quick and efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad is highly recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents fixed the problems with my computer and it is now in excellent shape.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and installation in a timely manner
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've trusted Geek Squad services over the years, from install to any problems in between the products purchased at Besy Buy. It's well worth knowing they are there for you and will resolve any problems, or questions. Professional, knowledgeable techs along with a great service that are prompt. Glad that Best Buy offers this service.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
SunBrite TV hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your guy hooked everything up in a jiffy and it is all working fine!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, the Geek squad helped me quickly and did a great job!
I would recommend this to a friend Rated 5 out of 5 stars
happiness begins with the Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He came on time and he was a wonderful technician. I definitely would have him back and recommend him to friends came in, took care of the problem, and off he went he was very informative and mad sure i understood everything.He was the BEST!thank you
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed everything that hadn't worked for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wes was amazing. He fixed our Sonos system, installed a new device so that we have much better sound in our living room, replaced a dead TV with a new one. We feel like we can get music, tv, any room in the house now. He was so competent. Best service ever!! We're going to send him to our daughter's house to fix her TV also.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad trouble shot my new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. They went above and beyond what was expected
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
We can always depend on the geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did everything we needed done.They always do a good job.
I would recommend this to a friend