Customer Ratings & Reviews

The agents were great and resolved the sound issue. No problems since.

Super friendly and very knowledgeable. Will surely recommend them.

The 2 Geek Squad agents not only installed my TV but discovered and repaired several connections that were incorrectly set up. They also downloaded new updates to my Firetv remote. All worked (and continue to work) perfectly now.

I called about TV not working. It took THREE visits. The first and the guy agreed with everything I'd told the agent over the phone. The second was because the first guy couldn't initiate a repair order - even though he knew what needed to be done. And the third was because the second guy could only order the part and it would take a third visit for the actual repair. Three visits and three weeks. There's got to be a better process. All three techs were friendly, helpful, and knowledgable. And all agreed the "system" was cumbersome. But they couldn't shortcut it. The three stars are due to the approach, not the people (they were five star). Again, there's got to be a better process

This team is essential to getting the most out of your tech. Luyigi was better than on time, he was quick to diagnose my issue and set about fixing it. He also offered several great insights to assist us in the future. Highly recommend!!!

Service was great. The technician was very helpful and did well instructing my wife on how to operate everything. He also was very observant and noticed I had a video/digital deadbolt assembly that I had yet to install, he said that was something they could do as well! Looking forward to slimming down my todo list!

I was having trouble connecting a doorbell camera to our security system. The Geek Squad Technician was very patient and professional, and he stayed until the problem was solved. I learned quite a bit from him that I had not known about our security system. I am very grateful for his expert assistance.

The agent was able to sync TV with remote and speakers.

They did a great job and fixed our issue in a timely manner.

I'm a little late in providing this review but the Geek Squad guys who came out to troubleshoot my system were absolutely fabulous! Their names were Aaron and Lukas with Aaron being the lead guy. Reviewed the previous hookup and set up my universal remote in minutes. Programmed it to accommodate my needs and tested it himself and had me do so as well. They inspire confidence at every turn. Very impressive!

The agent fixed everything. This took care of our problem

the tech was prompt and on time... helped get the problem solved ... the savant handpiece continues to be an issue with the handset disconnecting from the wifi in an unpredictable fashion... we will be in contact with the store regarding this problem

The techs were very knowledgable. They solved my problem with my Smart TV.

Got the problem resolved quickly! Checked all the connections, adjusted sound system. Very knowledgeable technician. I would always welcome such a great service technician. Geek squad membership is definably money well spent. Thank you Danial, and all the folks at Geek Squad!

He programmed our Harmony Hub and everything now works like it is supposed to.

After troubleshooting and identifying the issue, the problem was fixed. R

The agents came in to install Blu Ray player and did a good job

Both technicians were friendly and knowledgeable. They were on time and offered solutions to our problem.

The agent was very helpful in fixing my Harmony devise

The service was excellent! The agent was very knowledgeable.