Customer Ratings & Reviews

My Smart TV is smarter than I am. I sometimes think that I have to be a GEEK to operate it. Thanks to the GEEK squad for their service in helping me understand the analmolies of switching from cable to Smart TV.

Had to have the Geek Squad come out to connect my sound system, tv and DVD. They did a good job and everything is working.

Great service. Total Tech by Geek Squad via Best buy is worth the yearly fee to our family. Katelyn, resolved our problems and got both my wife and I up and going in short order. She knew what she was doing (as every other Geek we have used in this service and in two States!) and could explain it all to us.

Helped me with my PC. Got the disc drive to show videos.

Great service professional and educational. Problem was solved.

Great job I like it I will let my friends buy items

Installed everything okay so far everything seems to work properly.

Fixed problem of tv sound also checked quality of picture

the agent did an excellent job in determine the problem

my needs where simple new tec the agent also named michael set it up reviwed it showed me some tips that could help out & looked to see what more help with but idk what look for . super freindly

All was completed successfully. My TV is working now after a few challenges.

Jesse is knowledgeable and did an outstanding job for me. He installed my television and speakers. He showed me how to operate my audio equipment. My experience with him was great. I appreciated his patience and time to explain how everything works. I would recommend him to my friends.

Diagnosed the problem quickly and problem solved in minutes.

Your Associate came, and conquered! I now have color in my TV set!

So grateful for the geek squad. Jason&Franky we’re very professional. They call me like the text says they would to tell me they were on their way. They were very polite and professional they put the cover on their shoes and listen to our concerns and we’re very knowledgeable. Take advantage of their services it’s worth it.

Autumn & her partner did a great job getting our t v's back up running right.

My agent Chris was able to rectify ongoing WiFi and integration problems with my extensive Sonos system. In addition, he was able to troubleshoot my theatre room surround sound system which was inoperable for many months.

I'm happy to have a service contract with Best Buy for my Geek Squad issues that many times can be handled over the phone. On this occasion we had an in-home service which went very well, and we were able to get our tv and stereo system wiring figured out!

Had an in-home appointment with Geek Squad for the second time and was pleased both times. We used the same agent since he gave us a card with his contact info and we were able to schedule directly with him. He's always very helpful and friendly. We also get major discounts or free service due to being a Total Tech member. We're happy with the service.

Got me connected and working. Quick and professional.