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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 9,590 reviews
  • Pros mentioned:
    Overall performance

    geek squad trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did an excellent job in determine the problem

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth of buying, very nice and professional, our family loved and they are best

    I would recommend this to a friend

  • Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and very professional..,,,,,,,,,,,,

    I would recommend this to a friend

  • Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous. Installed equipment and gave it all a test run twice.

    I would recommend this to a friend

  • Denon surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job. but the Denon receiver has internal problems. they want me to send it in for repairs. but they wont guarantee it will be covered under warranty. when the deck is only six months old. the deck has a two year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Geek Squad analyzed problem with universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service professional and educational. Problem was solved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Sound tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed problem of tv sound also checked quality of picture

    I would recommend this to a friend

  • Geek Squad are the brains of the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I shop @ Best Buy, are the following facts. 1.) Best Buy provides the outstanding products @ the best value. 2.) Geek Squad is the outstanding information backstop. I have never felt I made a mistake or buyer’s remorse!

    I would recommend this to a friend

  • GEEK SQUAD, LAPTOP DEPT AND TV DEPT. VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST ADORE JASON G. IN THE TV DEPARTMENT .HE IS AN EXCELLENT SALESMAN. EXTREMELY KNOWLEGDABLE ABOUT EVERYTHING HE SELLS AND DESERVES A BIG RAISE! WOULD HIGHLY RECCOMEND THE GEEK SQUAD WITH ALL THEIR HELP.

    I would recommend this to a friend

  • Complex home theatre connections. Resolved in 2hrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first time trying this technical assistance. It was clear that my home theatre was a challenge, but they technicians had access to experts over the phone and were able to fix my issue within 2 hours. I had my home theatre working properly again! Thanks! T-

    I would recommend this to a friend

  • Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Somehow,” these Geek Squad members were able to take the nest of what seemed like 60 cords and reduce it to the few necessary ones. Installing the tv (after dealing with ALL those cords!) seemed pretty simple, at least to my uneducated eyes. Always happy with G. S. members service!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Got my Roku working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me connected and working. Quick and professional.

    I would recommend this to a friend

  • Geek Squad installed our headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to our home was very knowledgeable. He worked with us on installing our headphones and explaining how to use them. Very pleased with our Geek Squad service and the friendliness of the young man that came to our home.

    I would recommend this to a friend

  • Geek Squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time, diagnosed the problem, nothing to fix , left quickly. Knew what they were talking about. Told me that if the transient problem occurs again, call and they will come again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made easy fix , was professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products worked. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed the problem quickly and problem solved in minutes.

    I would recommend this to a friend

  • Told us what wasn’t the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told us the problem was the tv not the receiver. Changed the sound to go through the tv instead of the speakers. Were able to watch the tv until next appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Troubleshooting

    Fast helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, explained what caused the problem and suggest troubleshooting option should thd issue hsppen again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Geek Squad installed new printer perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT service! On time, completed everything!

    I would recommend this to a friend
Page 97, Showing 1,921-1,940 of 9,590 reviews
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