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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 592 reviews
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massager works really well, you control the intensity of the massage by pulling the straps for your level of comfort. The heat element is ok it doesn’t get super hot but you can feel it during your massage if you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have neck problems like me, this babe will give you some relieve at a very low price. I would recommend it for neck only. Not very helpeful to use on shoulders.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great Message for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items digs deep into tissue. You can control the pressure by pulling harder if wanted on the handles. Great message for the price and sturdy. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Neck Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked a little more give, so that it could be used a little lower on the back / shoulder blades. Other than that it's a great massager! It performs just as promised!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item for neck pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product definitely gets into your neck and loosens up the muscles. The rotation is great but it consists of two nubs. I wish the pressure points were wider to cover more of the neck but this works great as it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it is kind of intense, but if you can handle a good hard neck massage, it’s right for you! Me on the other hand is used to a chiropractor wrenching on my neck, no pain no gain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mother's Day gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this neck massager for my mother and she absolutely loves it! She claims that it's extremely comfortable and provides pain relief!

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage for neck. Kinda have to hold it while its moving in order for it to stay where you want it But it's a good product

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at half price for the wife. She loves it, so you take it from there. Haven't had any problems after a month of use. She uses it about twice a week.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 3 out of 5 stars

    Provides deep massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shiatsu provided a deep massage for the neck, but the hard plastic was almost painful. Didn't do much for the shoulders.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 3 out of 5 stars

    Work As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The neck massage functions well and I use it on a regular basis. Would recommend to anyone that carries a lot of tension in their neck and shoulders.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Daily Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for girlfriend that has chronic soreness/headaches. This really helped to soothe her upper back and neck region! Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really good and works as expected. At fist I thought it's just one of the many products online but this small product works like magic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good massager!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent massager. Only bad thing is it only has one setting and you have to hold on to the string to make sure it stays in place depending on sitting position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fix for achy neck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a long time now and been very impressed with effectiveness of the massage in such small packaging

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great tension reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. No need to wait on the better half to massage my upper back and neck. You can regulate the intensity by pressing harder.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Relief!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is quiet and gives great relief in just seconds! Great for home office use throughout the day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works on any parts that can fit in the U shape. If you plan to buy this consider looking into the whole body type without the U shape so you can use freely on all body parts.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little rough when getting the massage but it is not to bad on a sore overworked neck. Don't expect a gentle massage. You can really only get the back of the neck

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Therapy at home (or anywhere)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give a good relaxing massage. Heating function gives more comfort. Works well on me especially after stressed and busy days.

    I would recommend this to a friend