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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 592 reviews
  • Rated 4 out of 5 stars

    Great massager

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I strongly recommend this to someone looking for similar item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your gotta reposition to get upper and lower neck areas but otherwise very good neck massager

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soothing neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soothing neck massager, helps with my headaches, very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine but the heat take times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shiatsu feature works fine as long as you hold the strap down to feel more preasure. The heat takes a while t ok be warm

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Hubs happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for hubs. Feels good and massages good. Wish cord wasn’t in way

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Feels great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage for the neck area..I bought one for my daughter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like a real massage you would get from your significant other if It had one.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    bought for daughters birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved it. She takes it to bed with her and it helps her sleep

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it’s super easy to use! I love all the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 3 out of 5 stars

    Ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a decent massage, however, it doesn't warm as described on the box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked well to ease pain following an injury. It would have gotten 5 stars if it had been more flexible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Neck Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a massager to lhelp relieve the tightness in my neck and this massager does an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works perfect. You control the amount of pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Very comfortable .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable for the price. Easy to use . Recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great on muscles and neck, use it often

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what it suppose to do at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as strong heat as we would have liked. But my boyfriend liked it and use It sometimes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Feeling good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A precious massager that gives you 15 minutes rest after work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job, only issue is it shuts off automatically after a certain amount of time. Must be a safety feature.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have neck pain so this does the job. The heat is a nice extra

    I would recommend this to a friend
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