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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Message

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on sore neck. Compact, easy to use. Everything included to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although for neck and back , the wife finds ways to use it for every other part of the body. Not much heat.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this a lot! Very good for short periods of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well, for light massage seekers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great neck massager for the price and it's suitable for someone who likes light to medium pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Neck Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well - my neck felt a lot better after using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a great price, the only thing I would change is the heat temperature to be higher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife had issues with sore muscle on her back and neck. this seemed to have solved the problem. she likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massager is pretty spot on getting knots on my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son because his neck was stiff. He said it really helped.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager is graet for healp, when do you have pain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my fiance, and she uses it for her neck because she works at a desk job. she seems to like it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Hurt my neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have neck and back problems so I thought this would be wonderful. I was wrong. The part that rotates to massage is too close together so it hurt my neck and I do not have a big neck. If you could adjust the width it would be good but since you can't I returned the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great for neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for neck massage. I would recommend this product for stiff neck.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the heat. Great to use after a stressful day at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It feels great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem it is not adjustable. I have a big next so I am limited on the places it will reach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good as you pull in the areas where you are wanting the focus.

    I would recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 5 out of 5 stars

    Nice Massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most pressure or strongest vibration but good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 3 out of 5 stars

    Good only for you neck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job around the neck. Hard to use on the shoulders.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for neck massage. I love it. very useful

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out clinks in shoulder area. Would recommend to a friend.

    I would recommend this to a friend