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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 592 reviews
  • Rated 4 out of 5 stars

    nice if you have neck problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you live alone or don't have anyone to give you a massage it is an ok substitute

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works fine for my neck. It would be better if the tag is placed somewhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great product,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very relaxing and great if you get neck tension and headaches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shuts off

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using more than 15 minutes, it will overheat and shut off on its own. There’s no way to get it to turn back on, unless I leave it off for a few hours to a day l. Will resume normal function after system cools off, but really wish it wouldn’t shut off so soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful on my neck and with heat great product and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helps but don't expect too much. Feels good on a sore neck if the right pressure applied.

    I would recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 5 out of 5 stars

    Great Massager!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great massage to neck area. Love the vibration mode!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working No Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shiatsu Neck and Shoulder Massager is good, but the heat is not that strong. My dad like it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Relieve neck pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. It works very nice for my painful neck and shoulder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality I’d recommend buying this product

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Very uncomfortable, hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5.6” & 128 Ibs so my neck is not that thick! Still this thing wouldn’t fit around my neck! I tried doing one side first & then move to another side, that didn’t work either. There was also not much heat to this thing. Overall, save your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My neck and shoulder massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belive about half the pain we feel is from neck and shoulder my family member has been through that and because of her neck she was experiencing pain on her hands and fingers so take it from me good brand good price real good psin theropy i think i have covered it all and it is working for me i feel a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints what so ever. Great Item. recomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The straps allow you to put more pressure on those stuff stpos on the neck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for the price auto shut off after it runs a while helps sore neck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job!.... Better than I expected..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homedics - Shiatsu Neck And Shoulder Massager With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 1 day ago... Just got in the mail today. Fast delivery. Excellent product so far. Heat mode works great and so do the other 2 modes: shiatsu and vibration massage. I recommend this for the back neck area. It doesn't directly massage the shoulders but the vibrations are felt on my shoulders just not as intense as the back neck.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    gave as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I bought the product for loves it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was exactly as stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this item to be exactly as described. It was reasonably priced & met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The heat feature is my favorite part

    I would recommend this to a friend