Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 592 reviews
  • Rated 4 out of 5 stars

    Hit and Misses spots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more points of contact could make them smaller and add more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No bad a little too hard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy deep massage but this one seems too hard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    neck massage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product helps for my health condition my wife and my self used often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect mobile massager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager is perfect to use while watching TV or reading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard massage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives a great neck massage, but can be a little hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this massager as a gift for a friend, and it seems they liked it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong but needs to be held with hands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it could just sit on my shoulders. Strong motor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, cheap, I like it,Great phone, cheap, I like it,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. Helps my wife relax at tue end of the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable, does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet and comfortable, relaxes neck muscles soon after application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best massager, however, it works decent enough for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and have been satisfied, I LOVE BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USED THIS PRODUCT. IT IS GOOD SO FAR . I WILL RECOMMEND A FRIEND.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift. Works great, they have no complaints so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok if your main problem is neck pain. I found it pretty difficult to position, it takes both hands, who wants to do that when what you really want is to just relax and have your aching muscles massaged. Buy the Homedics Shiatsu Select Massage Pillow with Heat instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents loved it and said it was helpful for their backs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, well built and perfect thing on the road

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Device for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good inexpensive massager. No substitute for the real thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for shoulder and/or neck tightness. Very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for my neck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user. Feel better after nek massage. Not too bad.

    I would recommend this to a friend
Sponsored