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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 592 reviews
  • Rated 3 out of 5 stars

    Helps aches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for neck and shoulder aches. It’s a little rough and a bit uncomfortable but it helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift for my daughter-in-law and she began using it the minute she unwrapped it. She loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the balls are very close together and need to be spaced out further. Wife uses on her neck and she is petite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for women

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my buddy's wife she loves to hold it it between her thighs so just that alone gives it 5 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the most comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck and shoulder massager is not the most comfortable to use since you have to hold on to the straps to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it will do. It felt heavenly and I was a believer the very first day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good massage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage portion works very good. I was hoping it would do a better job of heating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still works great after 1year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my father as he always wanted neck massages and after a year after lots of use he still loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress Reliver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my husband use this when we feel our shoulder area getting tight to release tension

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and convenient. My only (con) would be for best results you have to pull or hold down the front.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Portable Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massager works well but not the most comfortable to wrap around neck. It is not very flexible and is stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using on daily basis and it helps a lot especially after a long day of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a stressful day. Product is light and easy to use. It was a great purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stress reliever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely amazing. Eliminated the pain in my neck due to stress. The best massager I ever purchased .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAN BE USED WHEN RELAXING AND WATCHING TV. HELPS WITH THE TENSION I GET IN MY NECK AND SHOULDERS

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as comfortable as I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get comfortable with this device. It's a little strong on the massage part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An ok massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massager works as expected. It's a little bulky though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager isn't very comfortable and doesn't quite hit the spots I need it to hit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very very very basic massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really do get what you pay for with these things. If I didn’t get it for 50% off on a “deal of the day” I would have returned it. I can hardly feel the “heat”, the “massage” feature is nothing more than a strong buzz, and it DOES NOT massage your shoulders! It only reaches the neck. Spend more on a better one. The value is just not here

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just don’t like that you have to pull it down to get the pressure wanted.

    I would recommend this to a friend