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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 592 reviews
  • Rated 5 out of 5 stars

    Great for neck issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really soothes the muscles in the neck and the heat helps with inflammation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend who has constant neck pain and she loves me more for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great neck massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item open box so it was discounted. Decent for what i paid. It does what it says.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought causevunder a lot of stress, but not very comfortable to use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great gift idea. Quality of product is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it's suppose to..my wife loves it..it's like the real massage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay. You have hold it down for it to work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great little neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective massager and easy to use. Bought it for my wife and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife, she didn't use it yet, don't know how is it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Gets all the kinks and knots out! Would definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hits the spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good pressure on select spots. Just wish it had a wider range of "spots".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mom. She loved it for her neck pain

    I would recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 2 out of 5 stars

    Didn't help me much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vibrated good, but couldn't get to my sored spot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love using this after a tough day at work. Works super well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item was okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my daughter. It did not serve its purpose; had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager is great for relieving stress after a busy work day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager feels like hand kneading, but it doesn't really get to the shoulders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product after a long day of work, Relives some stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, powerful massager. Really gets into the neck and shoulders. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very convenient way of getting a massage without the hassel. Works great too.

    I would recommend this to a friend