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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the Shiatsu Neck and Shoulder Massager with Heat, especially the massage and heat features. They also appreciate its ease of use, vibration, and reasonable price. Some customers feel the massager is a little small for their neck, and others find the design to be somewhat uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-592 of 592 reviews
  • Rated 1 out of 5 stars

    uncomfortable and annoying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this unit to anyone. It does not work as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit never even turned on so that was a disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More like medieval torture. Only slight benefit is the massage function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it- Returned it, not friendly, dint like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not massage shoulders.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, really wanted for shoulders, but not even close.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not work well would not recommend purchasing it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good poor performance this is a wont be product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Massage in the Comfort of your Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask yourself: Do I like getting professional massages that melt away tension and stress? Do I find myself wanting to relax after a long day at work, but don't know how? Could my life be improved if I simply had a device that could ease my tension and anxieties at the touch of a button? If the answer to any of these questions was "yes", then congratulations, this product is for you! HoMedics has really outdone themselves with this one, not only is this device easy and convenient to use, it feels great to! As soon as I powered it on, I could literally feel my problems slowly drift away as I enjoyed what felt like a seasoned professional masseuse massaging my worries away. I would honestly recommend this product to anyone who could use some more massage time in their lives. The product is well built, easy to use, and fairly priced. Highly Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective Massager for Neck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. After both of us used this product for both neck and shoulder we found it did an adequate job for neck massage but for shoulders it was kind of awkward to get it to sit right on your shoulders and be comfortable at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale. Decent value for the price. Odd instructions though like ”diabetics cant use, only use for 15 minutes, and don't use in bed”? And its tedious having to pull the straps constantly to get pressure on neck. It would be nice to just put it on and lean back against a chair or bed but apparently that blocks the “vents”. If you find it on sale, its a decent buy, if not id look elsewhere. The inherent value isn't high enough to warrant a high price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok to start, I wanted something simple, nothing crazy... Obviously there is better out there for 3x the price, but for what I wanted this did the trick and for a steal of a price in my opinion

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It just sucks~!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just sucks~!!!! It actually made my neck worse. I don't recommend it for anyone to use.

    No, I would not recommend this to a friend