Customer Ratings & Reviews

My setup did not have the power lead. So it became a nightmare to hook up this unit. I had to call HVAC people and they wanted more money than this unit would have saved us in 100 years.

Overall a really good thermostat. No issues with it.

i’m thinking of getting a programmable thermostat but need to know if any can b wired with 4 wires. I haven’t received my refund or my $99 I paid to have geeks install. They promised both. When i get the money i will give 5 stars to Best Buy. When i returned they said it would take a few days to appear on credit card. It’s been a week

I believe this is a good thermostat but it not for me. It only blow out AC no heat. I got the Nest and it working fine

Had issues using and setting this product up. Didn't work with some AC units.

OK for a smart thermostat. It is a little clunky to use. The web interface is easier than the device panel.

Did not get a good unit. The faceplate did not work and had to return it.

i had to return unit id does not accept batteries just c wire. had to return and got a emerson sensi.

I bought three of these thermostats to upgrade my existing wi-fi-connected Honeywell thermostats. Unfortunately, the push tabs to release the wires are so frail, several broke while trying to install them. Ultimately, I returned these and I'm still on the hunt for something better.

It worked good on the summer but now is turning on and off now that is on Heat !! Pretty irritating and I don’t know what to do .

Thermostat could not accurately tell indoor temperature and would fluctuate +/- 5 degrees in 5 minutes. This would cause my emergency heat to cycle on when it was not needd. House temperature was 72 and the thermostat would read 72. A few seconds later the thermostat would read 68 and would cycle on emergency heat. After a few more seconds the indoor temp would read 73 (which was higher that the set point). I put my original thermostat back in and had no problems the indoor temperature was maintained and my heat pump system worked as expected.

Not as good as the previous model. Glitchy. It gets stuck for about 10 to 15 seconds going between different settings.

Easy installation and love the compact size. Offers color customization and has a nightlight effect.

The tatical response is very slow. Have to press on the same button 3 times to get a response

It was easy to adapt to an older system. The responsiveness of the touch screen is not great.

not easy to connect wire, very little room. they could have design it better and bigger screen, the touch screen stop working smoothly after a month or so, thank good I had square guard insurance.

So easy to instal and download. Like the laziness it has turned me in to. Highly recommend.

This item popped up when i filtered works with Apple home kit this device however is not homekit compatible now i have to go exchange it at the last minute

I have bought two RTH9585s in the last couple of days. The thermometer on the first one drifted up to 78 degrees although the actual room temperature remained around 69. Then I bought another and swapped the thermostat units. On the second one, the thermometer temperature drifted down to 58 while the room remained around 69. I can only conclude that the thermometers in these thermostats are unreliable. I'm going to return both and buy something else. I'm very disappointed. Search the internet for this thermostat and you'll find that others have had bad thermometers in their units as well.

DO NOT BUY! Unreal, I have paid TWO separate electricians to try and install this piece of garbage. Neither could get it to control the heat. I am actually so happy that it did not work because once it was on my wall I knew how cheap and horrible it was. The touch screen is a joke requiring one to press down as hard as they can to get it to react. Oh yes for some reason it comes with preset holds and schedule's that we were unable to clear. I honestly thought this would be a good choice rather than the NEST. Get a non smart thermostat, these things are a joke!