Customer Ratings & Reviews

It broke during installation and I still haven't received a replacement

It’s not battery operated and must be hooked into a 24 line you might not have , I didnt

This is my first upgrade to a Wi-Fi thermostat from an old Honeywell circular thermostat. We didn't need to upgrade, but it seemed like a good way to save some extra cash. There are a few things I need to address right off the bat for older home owners. Setting up the new thermostat is easy, but you may have some issues if you're hooking this up to an older furnace. Long story short, the previous owners did not splice the heating/AC wires correctly and a fuse blew. I had to get someone to come out and fix the wiring (I am not good with this sort of thing). If you aren't sure about doing it yourself, consult with your local HVAC company. Replacing the thermostat is very easy and I would say that anyone can do this. Before you start unhooking everything and getting excited, make sure you take pictures of your old setup! This will help troubleshoot any problems you may have. As you can see in the attached photo, replacing an older, bigger thermostat might reveal some touch ups you'll have to do on your wall, but that's not Honeywell's fault. The thermostat powered on and setup is very simple. For some reason mine was defaulted to Spanish, but I my limited knowledge on Spanish was enough to figure out how to change this. The display on the thermostat is a good size and easy to read. You can change the colors of the theme to select color palettes and even create your own custom one. You can set up a weekly schedule for your house. You can set the heating and cooling temperatures, set times for when you're home and when you leave for work, and there's a vacation mode that you can set. There are more features, but these are the basics that suit our needs (for now). The touchscreen on the thermostat is colorful and responsive. You don't have to repeatedly tap on the screen for options and it doesn't require pressing with great force. The display is large enough that you can see the numbers and details, none of the text was too small for my eyes. There is also an app you can download for your smartphone to keep an eye on things remotely, change schedule settings, adjust the temperature, and it even has a microphone so that you can speak into the app to adjust settings. The only complaint I have with the app is that it looks too big on my iPhone 6S Plus screen. It would look nicer if the resolution of the app fit into that screen, but this is a minor complaint. Overall, we have not had any issues with this thermostat working on our 30 year old furnace. If you're looking to upgrade to a Wi-Fi thermostat, I would highly recommend this. Honeywell also has videos and instructions online, along with phone support all week in case you need help.

This isn't a good deceive. the wifi didn't work and installing this wasn't easy.

Don’t buy. Bought 2, one stopped working within a year

Had an actual electrician on hand to install and it did not power up. Returned.

I am not really satisfied with this product . Don’t like it .

It didn’t work returned. Software outdated. Don’t buy

I took this back because Inwanted a simpler set up and functionality.

This thermostat has made my life a bit easier. In my house, the thermostat is on the first floor while my office is on the second floor. Now I can use my phone to control the temperature so I don't have to run up and down the stairs all the time. It's also easy to program. Installation was easy since I already had a "C" wire in place that provides the power this needs. It also looks nice - clean and modern but not like some kind of spacehsip.

Have used an earlier similar Wi-Fi Honeywell Thermostat installed in our business locations for a several years which has been a tremendous asset in temperature management and cost savings. We had issues with employees and customers changing the settings on our previous manual thermostats. With the Wi-Fi Smart Color Thermostat, you can simply set a password that keeps others from changing your thermostat program on the front panel. You can of course enter your password at the thermostat to access the menus. What I truly like about the Honeywell Wi-Fi thermostat is the ability to manage simply from your mobile, tablet or computer (love the fact you can use any of your devices and not locked into a Mobil App). The new RTH9585 Thermostat also has Voice Control. Your Local weather forecast is shown on the display panel, Kudos for adding this helpful feature! Big Plus of the Wi-Fi App or Internet interface is the ability to manage all your thermostats from one App Menu. Now I can manage both home and business sites from one menu! Thermostat has a wide range of scheduling modes, you can set occupancy mode for businesses, as well as Smart-Response Learning which learns to set optimal temperature control. The Honeywell Network is secure and has been highly stable for the years we have been using the Honeywell Wi-Fi thermostat technology. Instructions for installation are simple and clear to follow. Do read the specs and requirements for the unit. Love our Honeywell, been serving us well for years. P.S. For the decorators you can change the screen background color to match your decor, which is quite cool.

Geek squad technician could not connect my smart thermostat

The Honeywell Smart Color internet connected thermostat is a well designed device with an astetically pleasing and very user friendly user interface. You can choose a variety of colors for the led display to Match your decor. Programming is a breeze. You need to first set up an account with Honeywell. The guided setup will walk you through creating a schedule for your home, you can also choose manual mode. You will also be asked what type of system you have, usually this is not a problem unless you have a split combo unit like me! Mine is a heating pump with a gas pack for heat..hmm what works for that? Forced air! If I choose heat pump heat comes on when the themostat says cool. After you have the right settings the themostat works flawlessly. You will either have to install the thermostat yourself or have a heating and air tech do it. The installation is very easy. There are also videos on YouTube. You need to have a power wire, the "C" wire if you don't you will have to use one of many solution for this. Honeywell has support to help. This themostat is internet connected there is an Android and iPhone app as well as an Alexa skill for remote control of the device. Voice control with your Amazon Alexa enabled device is cool! (That was a themostat pun) The device also shows the current indoor and outdoor temp and humidity on the home screen. I really like this it is a vast upgrade from our manual themostat and I no longer have to change the temp on waking and leaving my home with the added plus of being able to set the temp if I am coming home early from my smart phone.

I Wanted remote access so I decided to go with Nest

The Honeywell smart thermostat is very easy to install, took around 20 min. and easy to program and understand the menu. I replaced an old non-smart Honeywell thermostat with this so I can use the smart features that comes with it. Make sure you have the 'C' wire to connect this thermostat if you are replacing an old one as they do not need it. Connecting to Wi-Fi was a breeze. You need to register this with Honeywell to use the remote access feature. I can control the thermostat from anywhere now using the mobile app or from a PC. This is very slick in design and you can select the color you want on the screen to match your decor. Scheduling temperature changes is very easy and very efficient. The unit can be programmed for different days and hours. You can see the current temperature in the middle of the screen. This thermostat can be paired with your existing home hub like Samsung Connect Home, Amazon Echo or Google Hub, etc. so that you can use your voice to control the thermostat. Another cool feature is the fan only mode which can be used to circulate the air without the A/C or the heater being turned on. The controls and touch screen is very intuitive and responsive. I really like the automatic software update that happens at night without any interruptions. Overall, a very compact and nice thermostat with smart features and I would definitely recommend to anyone looking for an updated from their old systems.

Honeywell is undoubtedly one of the most reliable thermostat companies. You can choose different background colors, and installation is a breeze with the included clear instructions. The thermostat shows both interior and exterior temperature and humidity--an add-on from previous Honeywell thermostats. Another nifty feature is fan only mode. It'll randomly run the fan only without a need to have A/C or heating. This is good for air circulation or to just refresh the house. As with other wireless thermostats, this one uses annapp and if you already had another Honeywell, you can just add it to your Honeywell risk comfort app and control both thermostats from one app. The thermostat is small and intrusive. It's sleek and elegant so it blend in well to any house wall. I'm satisfied overall. Easy to program and operate.

I have to say, I was very nervous about the initial set-up for this item. Wiring doesn't always go my way, but after watching a video from Honeywell and reading through their instructions, I felt moderately confident that I could manage this. I had the "C" wire that is so important for use with this system. I was able to basically remove my old thermostat and copy the wiring for the new one and set-up turned out to be pretty straightforward. I love that that I can control the thermostat even when I'm away from home. This isn't as big a deal in the winter for me, but in the summer being able to adjust my thermostat before I get home when it's 100 degrees outside should be very nice. I also have a Google Home, so if I'm feeling especially lazy I can tell Google to make an adjustment. I'm also a fan of the overall design of this thermostat. It's very sleek and up-to-date. The color change background is a cool extra feature that shows an attention to detail. My one issue (and it's really not a big one) is the touch screen. I'm used to smartphones, which are pretty sensitive and require very little pressure. This screen requires a bit more pressure to get it to respond. But again, this was a small thing and did not at all inhibit use.

I was looking for something to replace the ancient thermostat in an older home. This was a great option. But because it was an older home, I needed an adapter to provide the power required through a C wire. It was not difficult to install and looks great. The color options allow you to change the display face to more closely match your décor or for readability of the face of the thermostat. Controlling the temperatures was easy also. Through the Android (or iOS) app you have control over most of the functions of the thermostat. In addition, through the Wifi connectivity, you can control it using Alexa or Google Home through voice controls. It is easy to make temperature adjustments or schedule changes using these apps. I also liked that it provided humidity information for the interior. I use humidifiers in my home and like for the humidity to stay within a specific range for the comfort of my family. This allows me to monitor that more closely. Overall, with the exception of the adapter for the C wire, the package contained everything I needed and I consider this thermostat to be well worth the price.

The big draw of this generation of the smart Honeywell thermostat is its smartphone app integration. The previous version of this line would work with Wink and I think a few other home automations, but the interactivity was really limited. For this version, it is just a straight Wi-Fi thermostat with functionality through the Honeywell app. The big selling points on this would be, get notifications when the temperature in the house is above or below certain thresholds, the benefit of this is obvious. Also being able to control the temperature of the house when you are away. Besides this, it just uses the internet connectivity for showing weather information on the display and I guess possibly using the outside temperature via internet for a few things like when to run certain heat pump functions. Other than that it is like most other programmable units, with schedules, auto switchover from heat/cooling, etc. Looks nice on the wall and you can customize the colors on the touchscreen.

I've been really pleased with how well this thermostat had worked. I'm coming from an old programmable thermostat so, having the ability to change the temperature from where ever I am is great. Set up: it is fairly easy, just connect a few wires and the thermostat walls you through a pretty straight forward setup process. Nothin was overly difficult. I would recommend, if you're installing yourself, to figure out beforehand exactly what kind of heading and cooling system you have. Functionality: the thermostat really does do a lot. You can do everything you need, change temp, set schedule, etc. Right on the thermostat or do the same thing from the app from anywhere. I've even connected mine too my smart things hub to automate the temp settings when I leave and run my routines. The Honeywell app could use some cosmetic updates but, it functions well and is very easy to navigate. Overall a great product and a good edition to a smart home, especially if you have Smart Things.