Customer Ratings & Reviews
- Model:
- RTH9585WF
- |
- SKU:
- 12067996
Customer reviews
Rating 4.5 out of 5 stars with 2302 reviews
(2,302 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
love this smart thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and setup.love the features AA++
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Smart -Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an easy to install and use product, Great product .
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is easy, check out the Honeywell video for install on YouTube. I was fortunate to replace a similar sized Honeywell with this one. Pretty much everything lined up identically. Keep a pencil handy, two would be best. One you can use to hold the wires so they don't fall inside the wall. The setup and interface could not be easier to navigate. Still in the process of it learning, but being able to control thru Google Home is great. I have a few IFTTT commands set up to do our normal adjustments. I'll try and post some follow ups after a couple weeks of learning by the thermostat.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 3 out of 5 stars
OK Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat works well, and can be controlled from an app on your smartphone. However, the outside temperature (which it claims to be from the internet) is always off by as many as 5 degrees. In addition, the touchpad is not sensitive and you have to press VERY hard to make any changes on the thermostat face.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friendRated 4 out of 5 stars
Like it so far
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had a chance to use this for a few days, but so far I like it. Installation was a breeze, about 15 minutes from opening the box to final set up. Once installed, I downloaded the app and and registered the thermostat, from there it’s ready to go. Unfortunately the weather has been very mild and I’ve had no need to use the HVAC unit. But I was able to test the unit, heating and cooling worked perfect, no problems. I will update this in a few weeks once I’ve had some time to really see how this unit performs under real conditions.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Easy Install and Great Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi thermostat! Very simple to install and easy to set up!
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 3 out of 5 stars
Excellent for all rooms other than Bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent thermostat. I loved so it much in my den that I bought two more! Then this issue came up. The display is so bright that the thermostat in my bedroom would keep me awake. Tech support could only suggest that I change the color scheme. I changed the background to black and the lettering to gray. This helped until around 2:00am. All of a sudden this bright light comes on and I am wide awake. The culprit is the thermostat burning bright white. It does this two days in a row so I call support again just to be told that the thermostat is programed to do this at 2:00am for 1 hour every day to avoid display burn-in. The moral of the story: Great thermostat for anywhere in the home but a bedroom!
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friendBrand response from Honeywell Support
Posted .Hi there, Thank you for sharing your experience with us. We understand the inconvenience this has caused you and will keep this in mind as we further develop our thermostats.
Rated 4 out of 5 stars
Great thermostat! Love the screen
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To begin with this thermostat requires a C-wire (Common - normally blue). Check your existing wiring and make sure you have 5 or more wires. If you do not you will need to run an additional from your unit to the thermostat, this could be quite expensive. If you have a "C" wire installation is very easy, it took me less than 5 minutes. I suggest you take a picture of the back of your old unit so you can refer to the previous wiring when you start moving wires to the Honewell. In automatic mode the thermostat will automatically switch from cooling to heating based on your min/max setting. I've always wondered why "old" thermostats could not do this automatically - well this smart thermostat can in automatic mode (it can also force you to do it manually in manual mode; althought I don't know why you want this). The (iOS) app worked flawlessly, all the basic information in the palm of your hand, from anywhere in the world. You can view your current settings and temperature and change them easily. The most time consuming part of the setup is on Honeywell's website. Registration requires a lot of information, It would be nice if were wers quick and easy but they require a lot of info, which I think should be optional. One area which I hope Honneywell improves upon is is it's historical reporting. The is not much of it, I'd like to see daily, and monthly graphs, and be able to easily compare month to month usage and runtime data. Since I've had the unit I've notice improvements in their app and web site, so it's a possibility; they have the data. Now much to my suprise the feature I thought little about when I got the unit is the ability to change the screen color. Most smart thermostats on the market have either a black or light color background that cannot be changed. This unit lets you select a color to match your decor. I love this feature, at times it matches my walls, at christmas I had it red or green - cool.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t stress this enough. Take a picture of the wiring before you take apart the old thermostat. Watch the video also. Setup was real easy and took about 30min at the wall and about 5-10 min online to register. Once setup you can play with the controls however you. The app is easy to use. The device itself displays the outside temp and humidity as well as inside temp and humidity. You may not care about that but I find it a nice feature.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Easy install and App
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this unit for a few days now and i love it. It was easy to install if you know what your doing and the app works well. I love the fact i can program and/or schedule heat or AC. The only thing i have issue with is the Wifi connection. Not sure if its my router or the unit but in the beginning it would not connect to my router. Regardless its working well and i haven't had a problem with it since.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
QUICK AND EASY SETUP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at several thermostats before I purchased this one. It was very easy to install and program. It is also very user friendly. I can change any setting on my tablet or at the unit. My HVAC tech also told me that the Honeywell was the most user friendly that he has worked with. Also this is the 3rd Honeywell thermostat that I have had and I never have had any problems with any of them.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
Great WiFi connected Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version at a different home. I installed this, along with a change over to a 5-wire system, and the install/setup of the thermostat was simple. The wireless connection was simple and intuitive. I love the web access via cell phone apps (iOS and PC). My only criticisms are the wireless is only available on 2.4Ghz band and the security settings are only accessible on the device.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
pretty cool thermostat
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been putting off replacing the 15 year old thermostat that came with my house. The was a super nice idea. I can very clearly see what the temp is in my house. I like i can see the humidity level also. Usage is very straight forward. You can go to the unit, use the app, use a web browser, and for my I can use Alexa. I don't have to remember to raise the temp when I leave and come back to a house that feels like an oven. When you install this I fix computers and used those small tools to remove the old thermostat. So have a few Phillips on hand. Watch the video, it can be very helpful and yes take a picture of the old wires. After you setup your new thermostat, check the settings for scheduled cold/heat. Mine defaulted to 85 degrees in the afternoon on a weekend. I did have a few problems on installing, and why this is a 4 star not 5 My old thermostat had locked pins. I attempted the on-line tech support chat, 2 times. Took over an hour to get a person. The chat agent got all my information, then just said he did not know how to help me and ended the chat. So an hour wasted. I just ended up breaking the leads off. There are little tags you put on the wires to make sure you keep them in the same place from old to new thermostat (Y1,C,R,G etc). Some of the tags are long and some are very short. makes it kinda hard to put them on the wire. Fortunately only 1 fell off and I was able to figure out how it was all supposed to go back in place. so other than poor tech support and tiny tags. I think this is a pretty good thermostat. do it.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
Great units but there is quality control issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After much research, I chose this thermostat over Nest and Ecobee. This may seem like silly reasons, but I seriously did not want to drill additional holes in my wall, and I did not want a thermostat that will require me to patch holes and repaint the wall. This thermostat's wall plate had the exact same screw hole positions as my older Honeywell thermostats (Pro 3000 and Pro 5000). This is my first wifi and programmable thermostat. I love being able to set the schedule and check on the humidity using the Honeywell app. So why 4 four stars instead of 5? Because one of the two units I ordered from Amazon came defective. The wall plate was missing the piece that accepts the pins. Honeywell quality control needs serious improvement. I had to go to Best Buy and get another unit and install it myself. I saw what the HVAC person did the first time, and he told me what I needed to do when I get a new unit. The unit didn't power up for me the first time because one of the wires were loose. It took several retries and a call to my HVAC consultant to figure out the problem. It was definitely a challenge having to connect 6 wires in a very small space. There was no snap sound or indication that the wire was plugged in correctly. If that was the case, I would not have the loose wire. Other than the quality control and the loose wire (probably my mistake) issues, both units are working as expected. Since they are made by Honeywell, I expect them to last for a long time.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Screen is amazing!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest pro to this smart thermostat is the large touchscreen interface! I have a Nest set up in a different area and the two work very similarly, but the Honeywell's screen and ease of use is what sets it apart. The app is easy to learn and the thermostat overall looks great, definitely not the ultra-modern style of Nest but much more contemporary.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Thermostat gives very easy online management
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honeywell - Smart Color Thermostat with Wi-Fi Connectivity - Silver is very impressive, Very easy setup and online management.The wire tabs on board kinda flimsy. But that was the one downside that I found, Install not as tricky as I thought but I made it through. This is a great upgrade from first gen wifi thermostats. Check it out you will love it
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
Affordable Smart thermostat...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is perfect for the average consumer that wants smart features at the right price. With the color display, I can view information that I want to see and control it wherever I may be... A major plus is that I can control it with Alexa! (As works with Google Assistant and Samsung SmartThings) Major upgrade from my old thermostat! Thanks.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great Upgrade To My Existing Thermostat
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, this is very easy to install only if you have a C wire. This product does everything my old thermostat does and more. The 2 things that makes this an upgrade to my existing thermostat is 1. Having access via the app. 2. Alexa compatibility. The display is quite nice and easy to read. I am very happy with this thermostat.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Honeywell Smart Color Thermostat
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed alternate wiring documentation which worked flawlessly. I was very impressed how easy this was to set up. Nice to see outside temperature and inside temperature at the same time. Very readable information on the screen and easy to setup with phone app or by touch. Phone not required for use.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Awesomeness!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat was very easy to install, but I did have to run a "C-wire" from my furnace to get this unit to power up. Luckily it wasn't too difficult, and would do it again in a heartbeat. Once the unit powers up it takes you through a setup wizard. Once done, you can program it to fit your lifestyle. You can also register it online, which gives you access to it via the internet, or the Honeywell app. I didn't realize what a big deal the WiFi capability is on these thermostats, but I quickly learned that I could turn the heat down from my phone when I know no one will be at my house. We don't need the heat cranked when no one will be home for ten hours. I have a steady work schedule, but my wife is always working different days of the week. I have setup a basic program for heating and cooling the house during the week and weekends, but being able to be at work and turn the heat/air off or on when I know no one is home is awesome! I'm really looking forward to see if and how much money this can save me monthly.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friend












