Customer Ratings & Reviews
- Model:
- RTH9585WF
- |
- SKU:
- 12067996
Customer reviews
Rating 4.5 out of 5 stars with 2302 reviews
(2,302 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Money saver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has saves me tons of time when it comes to keeping up to date with my heating system and I’m able to actually save some money with how well it works
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older Honeywell that didn’t have a fan recirculate option this model does and it works great to change the air in house more frequently. One thing for do-it yourself people make sure you set the advance option for auto change over otherwise even scheduled will not switch between heat and ac as needed. Kinda stupid it’s it on by default but other then that great thermostat temp sensor is dead on but can adjust offsets which is nice. Background colors is nice so it’s not blinding . App works perfect and WiFi setup is much easier then old unit that required computer to connect to it directly now it’s all on a screen. Honeywell did great job with unit except the auto mode default
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 2 out of 5 stars
Thermostat good, online sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat is nice and was easy to install. The customer service was good when I had to call with a question. The online service is terrible. It is frequently down, so you cannot control your thermostat remotely. When it is up, it takes minutes to load. Google also frequently has issues connecting, so you can't control it with your nest speaker. The whole purpose of this thermostat was to be able to control it remotely, which rarely works.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friendBrand response from Resideo Team
Posted .Hi NathanH, thank you for your review of the Smart Color Wi-Fi Thermostat. We are sorry to hear about the connectivity situation and we will be happy to help troubleshooting to make sure that everything is working as intended. We are available 7 days a week at (800) 633-3991 or through Private Message at our Honeywell Home Facebook account. - Maria
Rated 5 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat keeps me informed when away from the house, is easy to use with clear and common sense functions, and a great value.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
A+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. If you have an older two wire system just change out the wire because it's worth it.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install and setup was easy. Im not an electrician by no means bu everything took me about 45 min. Plus the interface with your phone is awesome. Love rhis thing.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great smart thermostat if you don’t need “learning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at the Nest and ecobee thermostats but I really didn’t want the “learning” features, I just wanted a thermostat that I can control via app or Alexa and that has scheduling. This one was easy to install and has been working well so far. You WILL need a C wire, but you will need a C wire for any smart thermostat. I have a heat pump system so it was pretty simple to wire. Temperature sensors seem more accurate than my old one and I haven’t had any issues with the app or Alexa configuration. The app is kind of ugly but the Alexa app will let you adjust the temp too. Overall I think this was a much better option for me
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
Outdated software 2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use online slightly difficult to install due to wiring issue *3star. No software upgrades available *-4 star. I own three of these and they allow me the freedom to control different environments whem away.*5star Antiquated software*-10 star.. no screenshots allowed
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Much better than Nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. This was a replacement for my Nest thermostat. Big improvement
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great price for a high quality product! Works well and aesthetically can’t be beat.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 4 out of 5 stars
Tstat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Display not as big as I would have hoped. No issues & easy to program
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great item for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is great. Easy to use. Great price for other similar items
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Just buy it, you won't regret it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best thermostat ever!!! I like love the big numbers display!!!
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great for remote controlling my home
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honeywell has always built solid systems from Cooling and Heating, and now to the wireless thermostats. It works well with the app and we are able to control our home temperatures remotes when we expect to have guests or needing to keep a warmer home for our pets when we are on the road. The setup is quite simple and the unit itself has help features to guide you with the setup. This thermostat works great with any systems. Definitely worth a peek and investment. PS. It does integrate with Alexa.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 2 out of 5 stars
Yes it works, but pretty lame.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these units, and they are small with a nice display. I had them professionally installed as I was having other work done... SUPER disappointing: (1) When I went to connect the wifi (hours after the HVAC tech left) I was required to use a PC and create an account with Honeywell. I would never have bought these if I knew this was the case. They require full name and address (so I made something up). The app won't even work until you get a verification code after providing all your personal information on a PC/website that has nothing to do with the device(s) you purchased or the app. (2) The second lame thing is the app itself. It is really budget. I was able to get it working, but it is really clunky. Bottom line is these work and I can (barely) accomplish what I wanted with my phone and control the units. The experience and app interface would sway me away from Honeywell products for other things like security panel etc., which I was honestly considering.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friendBrand response from Honeywell Support
Posted .Hi 97702Guy,
Thank you for the rating of our Honeywell Smart Color Thermostat with Wi-Fi Connectivity. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey
Rated 3 out of 5 stars
Gets the jobs donw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. But the whole point of me buying it was so that I could get it to work with my Ring app. I’m just glad it works with my Alexa.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendBrand response from Resideo Team
Posted .Hi, thank you for providing us with your review. We are always working to improve our products and services, and we value your feedback greatly. -Jerry
Rated 2 out of 5 stars
A childs toy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat is average but app is memeroy hunger and childish. The app requires a newer phone runnning at least 64GB of rom and 3 GB of ram. 2.5Mhz only. ANything less and it may not run if you have other apps. I ws ableto get my wifes Pixil to owrk with the app and that is when I noticed how childish and "cutisy" the app is COme on Honeywell Icons for sleep,..? Only kids and childish girls need that rubbish. Themrostat is fine but the app makes me want to take it back BUT you cnanot return it once the box has been opened. Had I known the app was childish I would bought it. Hate using it.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friendBrand response from Resideo Team
Posted .Hi JoeR, thank you for taking the time to rate the Honeywell Home Smart Color Thermostat with Wi-Fi Connectivity, we appreciate the feedback and will utilize your comments as we update our products. -Joey
Rated 3 out of 5 stars
Not for everyone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a warning...you must have a C wire to use this thermostat! My house does not. I had to find someone to let give this to in order to test it. They really love it and say it works great. But I am still mad I couldn't use it!
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 5 out of 5 stars
Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good thermostat and you can buy it cheaper on Walmart Web site, Best buy will not match the price because it's sold by Third Party on Walmart.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
I would recommend this to a friendRated 1 out of 5 stars
Yikes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installing this thermostat was easy enough. My house is relatively new so I already had the C wire needed. Setup was easy as well. I have a heat pump with backup heating. Once installed, I selected heat mode and set it to 68 degrees. Aux heat came on, even though I had it set to heat not emergency heat. And cold air was coming out of the vents. I turned the unit off, waited a few minutes and turned it back on. Set it to heat again and changed it to 69 degrees. Finally the heat came on. I thought it was working. The next day, the same thing kept happening again. I'd set it to heat but it would switch over to aux heat and the temp in my house went from 68 degrees to 63 degrees. Obviously I don't want aux heat running all the time because my electric bill will be astronomical. Plus it was getting colder in my house instead of heating my house. It shouldn't cut on the auxiliary heat unless you manually turn it to the emergency heat setting. I put my manual thermostat back and returned this one.
This review is from Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
No, I would not recommend this to a friend












