Customer Ratings & Reviews

The product itself is great it just wasn't compatible with my furnace. I wish there was a way to tell compatibility before purchasing.

I like all the features of the product but it was harder to install because the thermostat I was replacing was battery powered and this one requires power from the house. Honeywell representative was enormously helpful in walking me through how to rewire from the air handler to the new thermostat. Feature rich and very easy to use once installed.

Nice and easy to use. I would higbly suggest this product

Good WiFi thermostat. The install wasn’t bad. However the design for the wiring could be improved. Tight space trying to insert wires in the connectors. I have the Emerson Sensi at another location and the install was much easier and the app install was much easier. I like the options better on this unit though.

Easy to install. Simple to program. Very happy with my purchase.

Works great love it can control from anywhere great

It's great.we love it. Sales man was great.very helpful.

I will always get this product no matter how many times I move. AMAZING!

Easy to install and operate. App works well and is easy to use

Very easy to install and program.would highly recommend

Easy to use first rate install by Best Buy!!! I would buy again!!!

Worry free,love it !!! Would recommend this to everyone.

Easily switched out old thermostat for this one, works great

We really like Honeywell thermostats. This one is in our boat, and allows us to change the temperature of the boat based on the weather while we are not there. Also lets us set the temp on our way there, so we are comfortable once we arrive. Highly recommend this for anyone in the market.

I like the smart features. Easy to use. The nest broke within a year.

Great way to change the temperature settings remotely.

1) The thermostat is 3-4 degrees off actual room temp at any given time. How do you calibrate the unit? You CAN'T. 2) The thermo thinks it's 74 (it's actually 71 in the room) and I have it set at 74. I push the thermo setting up to 75. You'd think this would turn off the AC. Wrong. It took 17 minutes for the unit to shut off. How is this energy efficient when my previous old thermo would shut off instantly at that operation? The unit turns on again six minutes later. SO if you like your AC running 23 hours a day, then by all means, buy this unit. 3) If you set alerts, the ONLY way to get them is by e-mail. No text. No push notification form the app. I paid for my HVAC company to do the install. Does Honeywell have tech people on the ground to fix this or look at it? No. Are they going to send a provider to swap my unit? No. The best they will do is FedEx me a new one and e-mail me a tracking number. Did I get a tracking number? No. Did I get a return call from support? No. Honeywell thinks I should go without AC I guess. So now I may/may not be getting a replacement and get to pay my HVAC company another trip charge for the install. Only question now is, do I even install another one of these because I don't know if my unit is supremely defective or they all behave like this. Honeywell support was so bad on the phone the rep started reading me instructions from a DIFFERENT model. AVOID!

Unit and app work fine, but the push button ability of the screen requires a definite and discerning "push" to make the digits advance or decline. Using iPhones as much as we do, I've become used to a more friendly touch. Once you get used to it, it's fine...of course, you can control the unit with your iphone.

Great thermostat and easy to adjust at home or on phone!

Had no idea this technology existed. Makes cooling and heating your home more efficiently using the mobile app. Lots of amazing features